About Simpro
Simpro is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, Simpro provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.
More than 250,000 field service professionals in the commercial and residential spaces trust Simpro for workflow management. Simpro combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity.
Simpro is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, Simpro connects with QuickBooks and Xero for streamlined accounting and job management.
Key benefits of Simpro
Simpro has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with Simpro Mobile
- Gain vital visibility into business status and financials with detailed reports
Images
Not sure about Simpro?
Compare with a popular alternative
Simpro
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Salesforce Sales Cloud
ServiceM8
RazorSync
D-Tools System Integrator (SI)
Reviews
Already have Simpro?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great to have everything in one place
Reviewed on 04/03/2022
I only do the invoicing and purchase orders
I only do the invoicing and purchase orders
Pros
I do the invoicing and it works very well for me.
Cons
There are things I would like to be a bit easier.
Response from Simpro Software
Hi there Jeannette, thank you so much for your feedback. We are constantly looking for new ways to improve, and this is the kind of insight that is so helpful to us. We are looking forward to continue supporting your business growth and success. Wishing you all the best!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Right From the Beginning!
Reviewed on 12/09/2019
As I said above, we were one of the first Canadian users - and simPRO did not yet have it's US...
As I said above, we were one of the first Canadian users - and simPRO did not yet have it's US presence. They were so accommodating - they would come in to work early and catch us at the end of our days. Even with the time difference, they did everything in their power to make our implementation go smoothly. And immediately after we went live, they were attentive to our change requests.
Pros
simPRO Enterprise is functional! And improving all the time. It's quick to load and easy to navigate. Now, this may be because we were one of the first to use it in Canada, but the level of customer service and attention to the users requests throughout our set up and subsequent upgrades has been amazing.
Cons
I would say, it has a learning curve - but if your implementation team are on the ball - you'll be ok!
Response from Simpro Software
Hello Nicola! Thanks for your review. We're so glad to hear that our Implementation Consultants were able to get your business up and running smoothly on simPRO. If you ever need additional help in simPRO, reach out to our Customer Support team or visit the simPRO Help Guide: https://helpguide.simprogroup.com.
Best, Team simPRO
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
You will be sold a dream
Reviewed on 28/07/2021
If you are a small business without several administration staff DO NOT PURCHASE this product....
If you are a small business without several administration staff DO NOT PURCHASE this product. Their sales people will sell you a dream and promise you the world. When it comes down to the training and implementation ( Which for me was a contractor, not a Simpro employee ) you will quickly watch the promised features and dreams fall away in front of your eyes. My trainer, who I admit was great, did mention that Simpro sales people had been promising things that weren't able to be met by the trainers.
If you are a small contractor looking to make the step into a software package, I would highly recommend Fergus or Tradify. They lack a few features but believe me, they will out perform Simpro 10x in ease of use, layout and cost.
Pros
There are some good features to this software, and on paper it works amazingly.
A few stand out features for me are:
- Inventory management
- Asset Management
- Would be great for large scale project management
- Integration
Cons
- Complications with the app syncing. The app will not automatically refresh itself so every-time there is a change you will need to have all your staff update their app
- Expense, be prepared for implementation to cost thousands of dollars.
- Overall SMUG (Im right you're wrong) attitude you will receive from many of their staff
- Their timesheet functionality is poor, they tell you you can use these start stop timers in the app and how good they are. When you use them it overlaps time in the time sheet rendering in inaccurate and unusable. Good luck getting the tech support team to spend time with you to figure it out. They will quickly find a way to blame you for the issue and move on.
- Many of the great features do not operate smoothly, you will need someone in your office to constantly monitor everything.
Reasons for Choosing Simpro
Fergus is a small team with limited resources so their R&D is slow. Fergus is an amazing app with really friendly staff however Simpro sold me a dream and I took the bait. Simpro does have may featuresSwitched From
FergusReasons for Switching to Simpro
Simpro has more features and more integration options- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Growth, Development &
Reviewed on 12/09/2019
Bring CRM, quote management, inventory, service & billing has been a benefit that cannot be...
Bring CRM, quote management, inventory, service & billing has been a benefit that cannot be overstated! We've grown with the SimPro product & the team has been so receptive to our needs. Bringing customer service to the US has reduced the wait time & ability to address issues by 90% (not to mention the familiarity of speaking the same language)!
Pros
SimPro has helped our bottom line grow & grow & brings many departments into 1 platform!
Cons
Items like customer contacts & customer setup require multiple data entries. Quote forms needs higher level of editing to produce a pleasing, eye-catching aesthetic presentation form.
Response from Simpro Software
Hi Carl, thanks for taking the time to review simPRO! We appreciate your feedback. Feel free to submit your ideas in regards to custom Quotes to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features.
Best, Team simPRO
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Job management system
Reviewed on 01/03/2022
When you pay for training, they are great and very helpful.
When you pay for training, they are great and very helpful.
Pros
We have used Simpro for over 4 years, and we never loose a job! No more paper work, loosing jobs and jobs to be invoiced. Everything is tracked. Our techs use the app and update all parts and labour straight away. It's saved us so much time
Cons
Intergration with Xero is getting better.
Response from Simpro Software
Hi there Njela, thank you so much for your insight! We are thrilled to hear that simPRO has saved your team time, and reduced paperwork. That is what we love to hear! It is feedback like this that inspires our team to constantly improve our software. We are looking forward to supporting your business growth!
Simpro FAQs
Below are some frequently asked questions for Simpro.Q. What type of pricing plans does Simpro offer?
Simpro offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
AUD pricing, exc GST. Does not include implementation & training.
Q. Who are the typical users of Simpro?
Simpro has the following typical customers:
11–50, 51–200, 201–500
Q. What languages does Simpro support?
Simpro supports the following languages:
Dutch, English
Q. Does Simpro support mobile devices?
Simpro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Simpro integrate with?
Simpro integrates with the following applications:
Google Calendar, MYOB Business, Microsoft Outlook, NetSuite, Podium, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Xero, Zapier
Q. What level of support does Simpro offer?
Simpro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Simpro.
- Field Service Management (FSM) Software
- Business Process Management Software
- Enterprise Resource Planning (ERP) Software
- Facility Management Software
- Maintenance Management Software
- Service Dispatch Software
- Workflow Management Software
- Business Management Software
- Field Activity Management Software
- HVAC Software
- Inventory Control Software
- Plumbing Software
- Electrical Contractor Software
- Contractor Management Software
- Work Order Software
- HVAC Estimating Software
