About Slack

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.

Pricing starting from:

$6.67/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Slack

Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany , France, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, French, German, Japanese, Spanish

    Pricing starting from:

    $6.67/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Slack

    Images

    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls
    View 6 more
    Slack video
    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls

    Features

    Total features of Slack: 79

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Activity/News Feed
    • Agile Methodologies
    • Alerts/Notifications
    • Archiving & Retention
    • Audio Calls
    • Authentication Software
    • Billing & Invoicing
    • Brainstorming
    • Budget Management
    • Calendar Management
    • Call Conferencing
    • Call Recording Software
    • Call Routing
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Communications Management
    • Compliance Management
    • Contact Management Software
    • Discussions / Forums
    • Document Management Software
    • Drag & Drop
    • File Sharing Software
    • File Transfer
    • For Sales Teams/Organizations
    • For Small Businesses
    • Full Text Search
    • Group Management
    • HIPAA Compliant
    • In-App Training
    • Interaction Tracking
    • Issue Management
    • Knowledge Base Management
    • Live Chat Software
    • Meeting Management
    • Member Directory
    • Messaging
    • Milestone Tracking
    • Mobile Access
    • Multi-Channel Communication
    • Multi-User Collaboration
    • Notes Management
    • Onboarding Software
    • Percent-Complete Tracking
    • Presentation Streaming
    • Prioritization
    • Project Planning/Scheduling
    • Real Time Data
    • Real Time Notifications
    • Real Time Synchronization
    • Real-Time Chat
    • Real-time Updates
    • Remote Access/Control
    • Remote Support Software
    • SSL Security
    • Screen Sharing Software
    • Search/Filter
    • Single Sign On Software
    • Support Ticket Management
    • Surveys & Feedback
    • Tagging
    • Team Chat
    • Testing/QA Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Traditional Methodologies
    • Two Way Audio & Video
    • Two-Factor Authentication
    • Two-Way Audio & Video
    • Usage Tracking/Analytics
    • Video Chat
    • Video Conferencing Software
    • Video Support
    • Workflow Management Software

    Alternatives

    Microsoft Teams

    4.5
    #1 Alternative to Slack
    Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice &...

    Google Meet

    4.5
    #2 Alternative to Slack
    Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include...

    Trello

    4.5
    #3 Alternative to Slack
    From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work...

    Google Chat

    4.5
    #4 Alternative to Slack
    Google Chat is a communication software that helps businesses of all sizes and non-profit organizations collaborate on...

    Reviews

    Overall rating

    4.7 /5
    (22,118)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.4/5

    Already have Slack?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 22,118
    Leha
    Overall rating
    • Industry: Writing & Editing
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Slack: The Bridge Connecting Colleagues With Effective Communication

    Reviewed on 30/08/2022

    While Slack is not extra-ordinary, it certainly is reliable. Its quick communication is the most...

    While Slack is not extra-ordinary, it certainly is reliable. Its quick communication is the most attractive thing about it. If the problems are fixed, then it can do so much better.

    Pros

    Slack is a holistic platform which allows to integrate with other office tools and spaces. The best part about it is that one doesn't have to check their mails often. When your workplace is virtually available on Slack, 24*7 updates are available on a simple notification. With detailed notification settings, one can also choose to appear offline/away after office hours. Another good thing about it is, Slack is neither too personal nor to formal. You can chat/reach out to any member of the company at any time without having to worry if you are disturbing someone or being too informal in doing so. The reminders for meetings and special events eliminate the need to mark them personally on a calendar. All in all, Slack is the ultimate interface every organisation needs.

    Cons

    One of the things that needs improvement is the audio-visual quality of the video call service of Slack. That really needs working. Apart from this, Slack can be a little confusing with many channels that one has to navigate through. Channels are like sub-groups within one common platform. Too many channels can sometimes create confusion and miscommunication. Another problem would be its limitation of working smoothly only on the app. It often runs roughly on Chrome or any other browser.

    Alternatives Considered

    Google Chat and Microsoft Teams

    Reasons for Switching to Slack

    Slack has better space for user interaction.
    Ilan
    Overall rating
    • Industry: Graphic Design Software
    • Company size: Self Employed
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Slack Review

    Reviewed on 01/09/2022

    Slack has been a go-to team meeting and chat platform at different positions and also during...

    Slack has been a go-to team meeting and chat platform at different positions and also during communal club spaces for organizations, such as the graphic design organization AIGA, which I frequent within my local design community. I haven't had any major issues with it thus far ans can easily recommend it. Being a business-focused chat space it also does not have silly loading messages like Discord which I've also used and which also worked well, but felt a bit unprofessional at times.

    Pros

    Slack is an easy to navigate, light on hardware platform to facilitate teamwork. You won't need a top of the line computer to run it so even in remote work conditions you will reliably have it available. There are not excessive features to get lost in or particular issues finding your team meetings constantly, a code to the overall Slack channel is sufficent.

    As opposed to other productsused for video conferences such as Zoom, everything is built in on Slack for "one stop shopping" using the program. It allows for image uploads and other useful tools such as split channels for specific tasks like designating a set of crew members to a task in a server,

    Cons

    The user interface is readable but slightly bland with the entire white color scheme. It's not strictly necessary but it can be difficult to only look at that color scheme for when you use it, other programs like Discord have variability.

    Verified Reviewer
    Overall rating
    • Industry: Biotechnology
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Experience after 3 years of useing Slack

    Reviewed on 15/08/2022

    Slack demonstrates a strong scientific link, particularly when used for internal company communicati...

    Slack demonstrates a strong scientific link, particularly when used for internal company communication. Slack is also user-friendly, with an easy-to-use layout and a login interaction with LinkedIn. Furthermore, as compared to other programs, this application is quite light on computers and phones.

    Pros

    It is highly handy for this application to combine login with Linkin, which helps to improve connection possibilities while eliminating many redundant login processes. Also, because Slack is cross-platform (desktop, Android, and iOS), everyone in my firm can communicate with one another regardless of device. Furthermore, the possibility to connect to other storage services like Dropbox, Google Drive, GitHub... Slack's free plan allows users to save up to 10,000 messages exchanged by the team, 5GB of storage, and connect up to 5 additional carrier services.

    Cons

    The storage of messages only takes place for a short time and it is necessary to update the paid application versions to use more features. This makes the free version quite limited and unpopular for long-term storage of information.

    Alternatives Considered

    Redmine and Zendesk Suite

    Reasons for Choosing Slack

    Slack presents more versatility than telegram and is easier to use.

    Switched From

    Telegram

    Reasons for Switching to Slack

    I went through all the possible applications to find the most user-friendly channel in my software company. Done Slack clearly shows multi-app friendliness so I chose it.
    Kimberly
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 5.0 /10

    It can Slack like the best.

    Reviewed on 27/08/2022

    Besides having to reset the phone or clearing room out, the app works.

    Besides having to reset the phone or clearing room out, the app works.

    Pros

    I am very happy with Slack as a DM service. The company I work with has their own channel and profile and we can send messages fairly easily.
    It has the Twitter and FB thing where you tag with @ and the person's name to reply to, tag or DM them - I find it super helpful. But having like 20+ people slos the server exponentially.
    I have a decent Moto Stylus. It doesn't do it all but has plenty of memory to operate; however I'm having to restart my phone or clear my cache almost every 3 days?
    I'm happy you can DM in a business environment instead of messenger though! And the one on the computer works ok not the best though.

    Cons

    To get the job done, it works. I just wish I could figure out why my notifications won't work with it. It is frustrating to lose a clean or even miss something from the bigger bosses!

    Goran
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    The only way to communicate within a team

    Reviewed on 29/06/2022

    I use it for all manners of communication with my team - from quick huddles when we get stuck and...

    I use it for all manners of communication with my team - from quick huddles when we get stuck and need a rubber ducky moment, to bigger team meetings. We have groups for smaller teams to collaborate in, we have fun channels to blow off steam, and we even use it for the food train organization.

    Pros

    It is easy to use and feels natural. For us coming from Discord or IRC, it is very intuitive to understand how to use it without any learning curve whatsoever. Slack helps me connect with coworkers, share project updates, send cat photos to my team, send random funny quotes, gifs, reactions, all of it still in a very professional application that handles all of my communication needs.

    Cons

    Slack sometimes becomes too much, but it is easy to mute it to focus on work so this is easily solveable.

    Alternatives Considered

    Microsoft Teams

    Reasons for Choosing Slack

    Discord is a gaming software and with our company becoming more serious, we wanted a more serious solution.

    Switched From

    Discord

    Reasons for Switching to Slack

    As we later learned and originally suspected, Microsof Teams is much harder to use and is much less intuitive and fun.
    Showing 5 reviews of 22,118 Read all reviews

    Slack FAQs

    Below are some frequently asked questions for Slack.

    Slack offers the following pricing plans:

    • Starting from: $6.67/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

    Slack has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Slack supports the following languages:

    English, French, German, Japanese, Spanish

    Slack supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Slack integrates with the following applications:

    5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans, Bonusly, Boundary, Box, Brand24, Breezy, Bugsnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Egnyte, Emburse Abacus, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geekbot, GetResponse, GitHub, GoCo, GoTo Meeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, HelloSign, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft Teams, Microsoft To Do, Mingle, Miro, Nagios XI, New Relic, Notion, Okta, OneDrive, OpsGenie, Ortto, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Qualtrics CoreXM, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trakstar Hire, Trello, TrueSight Pulse, Twine, Twitter, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex, Wishpond, Woopra, WorkRamp, Xplenty Data Integration Service, Zapier, Zendesk Suite, Zenefits, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoho Subscriptions, Zoom Meetings, absence.io, smartQ, truDigital

    Slack offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

    Related categories

    See all software categories found for Slack.