About Slack

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.

Pricing starting from:

$8.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Slack

Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, France, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, French, German, Japanese, Spanish

    Pricing starting from:

    $8.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Slack

    Images

    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls
    View 6 more
    Slack video
    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls

    Features

    Total features of Slack: 78

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Activity/News Feed
    • Agile Methodologies
    • Alerts/Notifications
    • Archiving & Retention
    • Audio / Video Conferencing
    • Audio Calls
    • Authentication Software
    • Billing & Invoicing
    • Brainstorming
    • Budget Management
    • Calendar Management
    • Call Conferencing
    • Call Recording Software
    • Call Routing
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Communications Management
    • Compliance Management
    • Discussions / Forums
    • Document Management Software
    • Drag & Drop
    • File Sharing Software
    • File Transfer
    • For Sales Teams/Organizations
    • Full Text Search
    • Group Management
    • HIPAA Compliant
    • In-App Training
    • Interaction Tracking
    • Issue Management
    • Live Chat Software
    • Meeting Management
    • Member Directory
    • Messaging
    • Milestone Tracking
    • Mobile Access
    • Multi-User Collaboration
    • Notes Management
    • Onboarding Software
    • Percent-Complete Tracking
    • Presentation Streaming
    • Prioritization
    • Project Management Software
    • Project Planning/Scheduling
    • Real Time Data
    • Real Time Notifications
    • Real Time Synchronization
    • Real-Time Chat
    • Real-time Updates
    • Remote Access/Control
    • Remote Support Software
    • Reporting/Project Tracking
    • SSL Security
    • Screen Sharing Software
    • Search/Filter
    • Single Sign On Software
    • Surveys & Feedback
    • Tagging
    • Task Management Software
    • Team Chat
    • Testing/QA Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Traditional Methodologies
    • Two Way Audio & Video
    • Two-Factor Authentication
    • Two-Way Audio & Video
    • Usage Tracking/Analytics
    • Video Chat
    • Video Conferencing Software
    • Video Support
    • Workflow Management Software

    Alternatives

    Microsoft Teams

    4.4
    #1 Alternative to Slack
    Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video...

    Google Meet

    4.5
    #2 Alternative to Slack
    Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include...

    Trello

    4.5
    #3 Alternative to Slack
    From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work...

    WhatsApp

    4.7
    #4 Alternative to Slack
    WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs...

    Reviews

    Overall rating

    4.7 /5
    (21,232)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.4/5

    Already have Slack?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 21,232
    Elena alexandra M.
    Overall rating
    • Industry: Computer Games
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    The best team comunication tool

    Reviewed on 01/04/2022

    We use it daily to communicate, organize our work, coordinate activities, share important messages...

    We use it daily to communicate, organize our work, coordinate activities, share important messages or company announcements.

    Pros

    You can not only send direct messages to one or many team members, but you can also create communication channels for different topics. You can send gif and react to messages, you can share files, or even jump in a call.

    Cons

    You can jump in a call it needed, but sometimes this feature doesn't work.

    Cam M.
    Overall rating
    • Industry: Sports
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Work w/ Slack is better

    Reviewed on 05/05/2022

    It's a great platform to increase productivity and accountability while serving as the means of...

    It's a great platform to increase productivity and accountability while serving as the means of communications for our remote-only company

    Pros

    The real-time features of being able to communicate effortlessly with teammates, co-workers

    Cons

    Not much -- sometimes it doesn't sync directly from phone to computer or vice versa -- but that's user error, likely.

    Alternatives Considered

    Sococo and Google Meet

    Reasons for Choosing Slack

    Sococo offered more in terms of "office-feel" but with more integrations and features added to Slack as well as customer service -- it was an easy switch

    Switched From

    Sococo

    Reasons for Switching to Slack

    Slack has it all -- literally. Nothing more, nothing less than the others.
    Kevin B.
    Overall rating
    • Industry: Financial Services Software
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Nice ideas with issues

    Reviewed on 29/04/2022

    The idea of slack is great, and it helps my team communicate more quickly and effectively than...

    The idea of slack is great, and it helps my team communicate more quickly and effectively than something like Google Hangouts. However, with the introduction of Huddles, and seemingly with the purchase of Slack by Salesforce, there seems to be a lot more bugs than in previous versions of the sofware.

    Pros

    Slack is very easy to keep in the background and to use on your mobile device. The best feature of slack is the ability for everyone on a call to draw on the presenter's screen without any setup. Its very easy to onboard a new user and have them communicating right away. The API makes Slack a great hub for reminders and system notifications.

    Cons

    Over the past year or so, Slack seems to be getting a little buggy. There are regular problems with joining Huddles, getting kicked out of huddles for drawing when a presenter has drawing enabled, and getting audio to consistently work. My team has noticed problems on Windows and iOS.

    Elaine K.
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Great for teams in multiple locations

    Reviewed on 09/03/2022

    Overall I really like slack and I admit now is the time to explore what else it can do. That being...

    Overall I really like slack and I admit now is the time to explore what else it can do. That being said, given how I use it I do feel confident in recommending slack for people who are looking for a way to communicate better with their team.

    Pros

    love slack because it helps me communicate with my team better. We are all located in different parts of the world and I haven't met many of them. The message style function makes it feel lighter than email, and I feel connected. As a freelancer I also have multiple teams and channels on slack but they never get jumbled or mixed together, so that provides even more security.

    Cons

    The downsides of slack in my opinion is that despite the search being great, it can be hard to keep track of everything that is going on in a large team, especially with multiple threads and streams, and you can easily miss something important. Thsi could be more of a company issue than a Slack one! Additionally, if you are not careful, Slack can become a huge time sink. Overall, though, I think the benefits of using Slack outweigh the drawbacks. If you are looking for a way to improve communication

    Verified Reviewer
    Overall rating
    • Industry: Government Administration
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Slack for Collaboration

    Reviewed on 24/03/2022

    We started using Slack as a way of communicating with each other and as a way of sharing materials...

    We started using Slack as a way of communicating with each other and as a way of sharing materials easily. It does all those things and more and we love it.

    Pros

    We use Slack for a number of things. We love that it has a very nice in house messaging system that keeps us all on the same page rather well. We use it's file sharing feature all the time as well. The channels make it easy to post relevant information to different topics and have real time collaborative feedback on those projects that are relevant to my team members who are on those projects without clogging up the inboxes of other team members who aren't.

    Cons

    So far, we haven't found much that we don't like. It would be nice if there was a few more options, perhaps, that allowed for personalizing fonts or styles when writing to do lists or posts for yourself, but it isn't a major hangup.

    Alternatives Considered

    Workplace from Meta and Microsoft Teams

    Reasons for Switching to Slack

    We chose slack because it didn't require that we have a subscription to Microsoft (for Teams) and because it seemed a lot easier for our non-Facebook using staff to use (as opposed to Workplace).
    Showing 5 reviews of 21,232 Read all reviews

    Slack FAQs

    Below are some frequently asked questions for Slack.

    Slack offers the following pricing plans:

    • Starting from: $8.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

    Slack has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Slack supports the following languages:

    English, French, German, Japanese, Spanish

    Slack supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Slack integrates with the following applications:

    5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Autopilot, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans, Bonusly, Boundary, Box, Brand24, Breezy, Bugsnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Egnyte, Emburse Abacus, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geekbot, GetResponse, GitHub, GoCo, GoToMeeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, HelloSign, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft Teams, Microsoft To Do, Mingle, Miro, Nagios XI, New Relic One, Notion, Okta, OneDrive, OpsGenie, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Qualtrics CoreXM, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Recruiterbox, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trello, TrueSight Pulse, Twine, Twitter, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex, Wishpond, Woopra, WorkRamp, Xplenty Data Integration Service, Zapier, Zendesk, Zenefits, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoho Subscriptions, Zoom Meetings, absence.io, smartQ, truDigital Signage

    Slack offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

    Related categories

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