About Slack
Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.
Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.
Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.
Pricing starting from:
$6.67/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Slack
Key benefits of Slack
Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:
These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Brazil, Canada, China, Germany , France, United Kingdom, India, Japan, Mexico, United States and 6 others
Supported Languages
English, French, German, Japanese, Spanish
Pricing starting from:
$6.67/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Slack
Images
Features
Total features of Slack: 79
Alternatives
Microsoft Teams
Google Meet
Trello
Google Chat
Reviews
Already have Slack?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Slack: The Bridge Connecting Colleagues With Effective Communication
Reviewed on 30/08/2022
While Slack is not extra-ordinary, it certainly is reliable. Its quick communication is the most...
While Slack is not extra-ordinary, it certainly is reliable. Its quick communication is the most attractive thing about it. If the problems are fixed, then it can do so much better.
Pros
Slack is a holistic platform which allows to integrate with other office tools and spaces. The best part about it is that one doesn't have to check their mails often. When your workplace is virtually available on Slack, 24*7 updates are available on a simple notification. With detailed notification settings, one can also choose to appear offline/away after office hours. Another good thing about it is, Slack is neither too personal nor to formal. You can chat/reach out to any member of the company at any time without having to worry if you are disturbing someone or being too informal in doing so. The reminders for meetings and special events eliminate the need to mark them personally on a calendar. All in all, Slack is the ultimate interface every organisation needs.
Cons
One of the things that needs improvement is the audio-visual quality of the video call service of Slack. That really needs working. Apart from this, Slack can be a little confusing with many channels that one has to navigate through. Channels are like sub-groups within one common platform. Too many channels can sometimes create confusion and miscommunication. Another problem would be its limitation of working smoothly only on the app. It often runs roughly on Chrome or any other browser.
Reasons for Switching to Slack
Slack has better space for user interaction.
- Industry: Graphic Design Software
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Slack Review
Reviewed on 01/09/2022
Slack has been a go-to team meeting and chat platform at different positions and also during...
Slack has been a go-to team meeting and chat platform at different positions and also during communal club spaces for organizations, such as the graphic design organization AIGA, which I frequent within my local design community. I haven't had any major issues with it thus far ans can easily recommend it. Being a business-focused chat space it also does not have silly loading messages like Discord which I've also used and which also worked well, but felt a bit unprofessional at times.
Pros
Slack is an easy to navigate, light on hardware platform to facilitate teamwork. You won't need a top of the line computer to run it so even in remote work conditions you will reliably have it available. There are not excessive features to get lost in or particular issues finding your team meetings constantly, a code to the overall Slack channel is sufficent.
As opposed to other productsused for video conferences such as Zoom, everything is built in on Slack for "one stop shopping" using the program. It allows for image uploads and other useful tools such as split channels for specific tasks like designating a set of crew members to a task in a server,
Cons
The user interface is readable but slightly bland with the entire white color scheme. It's not strictly necessary but it can be difficult to only look at that color scheme for when you use it, other programs like Discord have variability.
- Industry: Biotechnology
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Experience after 3 years of useing Slack
Reviewed on 15/08/2022
Slack demonstrates a strong scientific link, particularly when used for internal company communicati...
Slack demonstrates a strong scientific link, particularly when used for internal company communication. Slack is also user-friendly, with an easy-to-use layout and a login interaction with LinkedIn. Furthermore, as compared to other programs, this application is quite light on computers and phones.
Pros
It is highly handy for this application to combine login with Linkin, which helps to improve connection possibilities while eliminating many redundant login processes. Also, because Slack is cross-platform (desktop, Android, and iOS), everyone in my firm can communicate with one another regardless of device. Furthermore, the possibility to connect to other storage services like Dropbox, Google Drive, GitHub... Slack's free plan allows users to save up to 10,000 messages exchanged by the team, 5GB of storage, and connect up to 5 additional carrier services.
Cons
The storage of messages only takes place for a short time and it is necessary to update the paid application versions to use more features. This makes the free version quite limited and unpopular for long-term storage of information.
Reasons for Choosing Slack
Slack presents more versatility than telegram and is easier to use.Switched From
TelegramReasons for Switching to Slack
I went through all the possible applications to find the most user-friendly channel in my software company. Done Slack clearly shows multi-app friendliness so I chose it.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
It can Slack like the best.
Reviewed on 27/08/2022
Besides having to reset the phone or clearing room out, the app works.
Besides having to reset the phone or clearing room out, the app works.
Pros
I am very happy with Slack as a DM service. The company I work with has their own channel and profile and we can send messages fairly easily.
It has the Twitter and FB thing where you tag with @ and the person's name to reply to, tag or DM them - I find it super helpful. But having like 20+ people slos the server exponentially.
I have a decent Moto Stylus. It doesn't do it all but has plenty of memory to operate; however I'm having to restart my phone or clear my cache almost every 3 days?
I'm happy you can DM in a business environment instead of messenger though! And the one on the computer works ok not the best though.
Cons
To get the job done, it works. I just wish I could figure out why my notifications won't work with it. It is frustrating to lose a clean or even miss something from the bigger bosses!
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
The only way to communicate within a team
Reviewed on 29/06/2022
I use it for all manners of communication with my team - from quick huddles when we get stuck and...
I use it for all manners of communication with my team - from quick huddles when we get stuck and need a rubber ducky moment, to bigger team meetings. We have groups for smaller teams to collaborate in, we have fun channels to blow off steam, and we even use it for the food train organization.
Pros
It is easy to use and feels natural. For us coming from Discord or IRC, it is very intuitive to understand how to use it without any learning curve whatsoever. Slack helps me connect with coworkers, share project updates, send cat photos to my team, send random funny quotes, gifs, reactions, all of it still in a very professional application that handles all of my communication needs.
Cons
Slack sometimes becomes too much, but it is easy to mute it to focus on work so this is easily solveable.
Alternatives Considered
Microsoft TeamsReasons for Choosing Slack
Discord is a gaming software and with our company becoming more serious, we wanted a more serious solution.Switched From
DiscordReasons for Switching to Slack
As we later learned and originally suspected, Microsof Teams is much harder to use and is much less intuitive and fun.Slack FAQs
Below are some frequently asked questions for Slack.Q. What type of pricing plans does Slack offer?
Slack offers the following pricing plans:
- Starting from: $6.67/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details
Q. Who are the typical users of Slack?
Slack has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Slack support?
Slack supports the following languages:
English, French, German, Japanese, Spanish
Q. Does Slack support mobile devices?
Slack supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Slack integrate with?
Slack integrates with the following applications:
5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans, Bonusly, Boundary, Box, Brand24, Breezy, Bugsnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Egnyte, Emburse Abacus, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geekbot, GetResponse, GitHub, GoCo, GoTo Meeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, HelloSign, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft Teams, Microsoft To Do, Mingle, Miro, Nagios XI, New Relic, Notion, Okta, OneDrive, OpsGenie, Ortto, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Qualtrics CoreXM, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trakstar Hire, Trello, TrueSight Pulse, Twine, Twitter, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex, Wishpond, Woopra, WorkRamp, Xplenty Data Integration Service, Zapier, Zendesk Suite, Zenefits, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoho Subscriptions, Zoom Meetings, absence.io, smartQ, truDigital
Q. What level of support does Slack offer?
Slack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat
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