About Slack

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.

Pricing starting from:

$8.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Slack

Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, French, German, Japanese, Spanish

    Pricing starting from:

    $8.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Slack

    Images

    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls
    View 6 more
    Slack video
    Slack video
    Slack Software - Create custom teams and channels to categorize and organize conversations Slack Software - Access and share messages, files, and services in one place Slack Software - Use the deep search functionality to find messages from across multiple channels Slack Software - Create and assign tasks and action items Slack Software - Slack voice or video calls

    Features

    Total features of Slack: 68

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Activity/News Feed
    • Agile Methodologies
    • Alerts/Notifications
    • Archiving & Retention
    • Audio / Video Conferencing
    • Audio Calls
    • Authentication Software
    • Billing & Invoicing
    • Brainstorming
    • Budget Management
    • Calendar Management
    • Call Recording Software
    • Call Routing
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Compliance Management
    • Discussions / Forums
    • Document Management Software
    • Drag & Drop
    • File Sharing Software
    • File Transfer
    • Full Text Search
    • HIPAA Compliant
    • Interaction Tracking
    • Issue Management
    • Live Chat Software
    • Meeting Management
    • Messaging
    • Milestone Tracking
    • Mobile Access
    • Multi-User Collaboration
    • Notes Management
    • Percent-Complete Tracking
    • Prioritization
    • Project Management Software
    • Project Planning/Scheduling
    • Real Time Data
    • Real Time Notifications
    • Real Time Synchronization
    • Real-Time Chat
    • Real-time Updates
    • Remote Access/Control
    • Remote Support Software
    • Reporting/Project Tracking
    • SSL Security
    • Screen Sharing Software
    • Search/Filter
    • Single Sign On Software
    • Surveys & Feedback
    • Tagging
    • Task Management Software
    • Team Chat
    • Testing/QA Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Traditional Methodologies
    • Two-Factor Authentication
    • Two-Way Audio & Video
    • Video Chat
    • Video Conferencing Software
    • Video Support
    • Workflow Management Software

    Alternatives

    Samepage

    4.8
    #1 Alternative to Slack
    Samepage is award-winning collaboration & project management software. Progress is shown in real time and helps teams...

    monday.com

    4.6
    #2 Alternative to Slack
    monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

    Trello

    4.5
    #3 Alternative to Slack
    From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work...

    Asana

    4.4
    #4 Alternative to Slack
    Asana is a work and project management solution for teams. You can organize everything—from company objectives to...

    Reviews

    Overall rating

    4.7 /5
    (20,434)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.4/5

    Already have Slack?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 20,434
    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Slack as the best tool to optimize daily work routine between teams

    Reviewed on 29/03/2021

    My Team and I are very satisfied with Slack and we don't have any negative experience with it so...

    My Team and I are very satisfied with Slack and we don't have any negative experience with it so far and we hope that Devs will keep up their good work in the future as well.

    Pros

    I love how easy it is to stay in touch and in general organize my team via Slack. We tried using a couple of tools to coordinate ourselves, so we deliver the best Support Experience to our Customers, but only after testing the Slack, we were sure that we got what we really need.

    Cons

    Sometimes Slack would experience some general timeout ( when posting some update among us or sharing some file ), but that is mainly because of our private network which we use on work ( because it works flawlessly on our phones outside of our office and network ).

    Jon B.
    Overall rating
    • Industry: Computer Software
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Slack is essentially advanced texting for business users

    Reviewed on 09/07/2020

    I started using Slack because my client required it. I find that it cuts down on my email...

    I started using Slack because my client required it. I find that it cuts down on my email dependence but I'm often frustrated when attempting to compose a message without standard elements such as tables, inline images, etcetrera.

    Pros

    I like the ability to stay in touch with our users via whatever device I'm currently using. For example, I can respond from my home computer, tablet, work computer or via my phone.

    I especially like the ability to be notified of a new message via my phone where I can read the message on the phone but can step over to my laptop to reply.

    I also appreciate the ability to add an email thread to a Slack Channel by simply adding a slack email address (each channel has a unique email address) to the CC field when I reply.

    Cons

    The biggest con for me is the extremely limited amount of formatting available to Slack messages. I can make a font bold and add links to files/images but I really miss the rich text features many similar apps provide.

    It's also frustrating to need to keep typing adding the user name(s) when I'm responding to a message. I'm assuming that this is by design but it would really be nice to be able to "Reply All" to a conversation thread.

    The desktop Slack application (running on Windows 10 Pro) has a "clunky" feel to it. It's written with a framework that allows the Slack developers to write HTML and JavaScript code that is essentially compiled into a Windows application and it definitely shows. Something as simple as selecting text is counter-intuitive (until you realize that it's essentially a web page mascaraing as a Windows application.

    Mariano D.
    Overall rating
    • Industry: Entertainment
    • Company size: 501-1,000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Good to work

    Reviewed on 22/07/2021

    It´s easy if you know how to use whatsapp. It´s very similar.

    It´s easy if you know how to use whatsapp. It´s very similar.

    Pros

    If you want to separate social life from work this is the way. Slack is like a "Whatsapp for job" so when time is over you are free to not answer any message. While if you use whatsapp to work, they "get into" your own personal life.

    Cons

    Maybe the desing of the group. A new desing could be good in order to add more tools as "Who is doing this work" - "Who is desinging this"

    Eric r. B.
    Overall rating
    • Industry: Internet
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Slack is the solution for internal communication and collaboration

    Reviewed on 09/03/2021

    Slack helps our team stay coordinated, interact in a timely manner, and track information in...

    Slack helps our team stay coordinated, interact in a timely manner, and track information in channels that provide context.

    Pros

    Slack's ease of use and understanding it paramount. While I find Teams to be over-extending itself into the Office world, Slack is just about making sure you can keep communication clear, timely and open. The ability to shift between private DMs, open channels, and private channels nicely delineates the way you can manage communication across a team. We use Slack for all internal communication, relegating email to external comms, which works really well.

    Cons

    The channels can overwhelm casual users at times. While the system tries to clean things up with suggestions, I think Slack should do more intentional hiding of under-used channels to keep it clean.

    Luis daniel R.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    A great team communication tool

    Reviewed on 22/05/2019

    Slack is honestly the best tool for team collaboration. You can communicate via voice or text with...

    Slack is honestly the best tool for team collaboration. You can communicate via voice or text with your coworker or friends from the browser, desktop or phone and it's reliable a lot. The messages are there and so are the files shared. Also same with the chat rooms.

    Pros

    I like Slack. I have been using it for aprox 4 years now. It's simple and it get's the job done. You can add extensions like JIRA, Google Drive, DropBox and so on. Basically slack you can have different rooms for different teams (you can manage the members per room or invite) and you can also have private chat conversations with other people. It's basically a chat server for your company or organization. The mobile app is awesome, the desktop app is fine and you can also use Slack on the browser. The free tier is good if you have a small team, now if you message a lot there's like a 10,000 message limit for the history so if you want to get the best deal, you'll need to pay. Same for the file sharing, there's a limit but it works super good.

    Cons

    Honestly Slack is great, but with the time, it's become stagnant. A lot of other platforms are providing features that are more robust and free. For instance, Discord, even if it is for gaming, it does everything Slack does and better. Even the desktop sharing is better. I wish Slack just kind of moved out of the stagnant position they are right now and innovate a bit more or refresh their app, but hopefully they don't break it, because it works fine as well.

    Showing 5 reviews of 20,434 Read all reviews

    Slack FAQs

    Below are some frequently asked questions for Slack.

    Slack offers the following pricing plans:

    • Starting from: $8.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Slack has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Slack supports the following languages:

    English, French, German, Japanese, Spanish

    Slack supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Slack integrates with the following applications:

    5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Autopilot, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans, Bonusly, Boundary, Box, Brand24, Breezy, Bugsnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Egnyte, Emburse Abacus, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geeekbot, GetResponse, GitHub, GoCo, GoToMeeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, HelloSign, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft To Do, Mingle, Miro, Nagios XI, New Relic One, Notion, Okta, OneDrive, OpsGenie, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Qualtrics CoreXM, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Recruiterbox, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trello, TrueSight Pulse, Twine, Twitter, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex, Wishpond, Woopra, WorkRamp, Xplenty Data Integration Service, Zapier, Zendesk, Zenefits, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoho Subscriptions, Zoom Meetings, absence.io, smartQ, truDigital Signage

    Slack offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

    Related categories

    See all software categories found for Slack.