About Gmail

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite). With 15GB of email storage provided for free, users can access Gmail as secure webmail, as well as via POP3 or IMAP4.

Gmail automatically sorts emails into separate, customizable tabs (e.g. Primary, Social, Promotions, Updates) which users can add or remove as desired. Both inbound and outbound messages can be translated into other languages in Gmail, where users can also respond to invites, track packages, and leave reviews, without leaving the app.

Starring and custom color labels let users neatly organize email threads (conversations), while Google-powered search allows users to locate messages from any thread, quickly and easily.

With Gmail's Hangouts, users can instant message with others, as well as host video calls with up to 15 participants, straight from their inbox. The platform is accessible from any mobile device, via either native mobile apps for Android or iPhone/iPad, or via a native mobile web app.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Gmail

• Choose a professional looking custom email - e.g. [email protected] - for your company and team members to use.

• Host video meetings with up to 15 participants, straight from your Gmail inbox, with Hangouts.

• Access your email account on Android, iPhone, and Blackberry devices, via native mobile apps or the Gmail mobile web app.

• Automatically sort and label incoming emails with Gmail's color-coded inbox filters, similar to 'folders' in old email programs, but emails can have multiple labels applied.

• Recall or 'unsend' emails for a short period of time after you've clicked "send".

Business size

S M L

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, China, Germany, United Kingdom, India, Japan, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Gmail Software - Choose from Gmail's inbox themes, or select your own image to use as a custom theme
Gmail Software - RSVP to event invites, track packages, review products, and more, without opening any emails
Gmail Software - Maintain visibility on your inbox while you compose new messages
Gmail Software - View attachments instantly, without leaving Gmail
Gmail Software - Access your inbox from any device via native mobile apps or the Gmail mobile web app
Gmail Software - Read and respond to messages online & offline
View 6 more
Gmail Software - Choose from Gmail's inbox themes, or select your own image to use as a custom theme
Gmail Software - RSVP to event invites, track packages, review products, and more, without opening any emails
Gmail Software - Maintain visibility on your inbox while you compose new messages
Gmail Software - View attachments instantly, without leaving Gmail
Gmail Software - Access your inbox from any device via native mobile apps or the Gmail mobile web app
Gmail Software - Read and respond to messages online & offline

Features

Total features of Gmail: 13

  • API
  • Auto-Responders
  • Collaboration Tools
  • Contact Management Software
  • Email Monitoring
  • Email Templates
  • Inbox Management
  • Prioritization
  • Reporting/Analytics
  • Response Management
  • Search/Filter
  • Spam Blocker
  • Subscriber Management

Alternatives

Yahoo Mail

4.2
#1 Alternative to Gmail
Yahoo Mail is a web-based application for email management that includes various features for quick find, photo and...

Microsoft 365

4.6
#2 Alternative to Gmail
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint,...

Microsoft Outlook

4.5
#3 Alternative to Gmail
Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules &...

Zoho Mail

4.4
#4 Alternative to Gmail
Zoho Mail, a business-oriented and privacy-guaranteed email service, is your single email solution. Zoho Mail also...

Reviews

Overall rating

4.8 /5
(9,179)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support Software
4.5/5

Already have Gmail?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 9,179
Michael
Overall rating
  • Industry: Publishing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Better than most, Worse than some.

Reviewed on 21/06/2022

Overall experience, aside from the annoyances previously listed about IMAP slowness, has been good....

Overall experience, aside from the annoyances previously listed about IMAP slowness, has been good. I will hand it to them, their uptime is exceptional. In my ten years of daily business use, I can count on one hand the number of times gmail / Google for Business has had email outages. It is extremely stable.

Pros

I came from an Exchange server to Gmail when forced upon me by a new company. At first I wasn't a fan, and after a decade I find it still has its shortcomings, but overall it's still the best service I've used. The spam filters are second to none which is the #1 reason I rate this far and above other email providers.

Cons

Surprisingly, Gmail doesn't scale very well. Gmail's "labels" paradigm is similar but different than the folders you'd find in an exchange server, or even a generic IMAP server. Still, they've done an OK job mimicking the IMAP folder setup, although their implementation is woefully slow when using a desktop or mobile client. The native web client, while clunky, is by far the fastest and most efficient way to access a massive mailbox of hundreds of thousands of messages and thousands of labels. My #1 complaint about gmail (for Business) is that it's simply too slow once your mailbox gets too big if you depend on a desktop mail client as I do.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Not my favorite email client

Reviewed on 28/07/2022

Pros

Gmail does have some redeeming qualities in it'd search functions, predictive text, and templates that make it more efficient overall.

Cons

I just can't get past the substandard inbox organization, disappearing emails and shoddy spam filter. These negatives far outweigh and minimally helpful other features that are available.

Sarah
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Best email service without downloading an email client

Reviewed on 28/04/2022

Excellent. I've been going Gmail strong for over 15 years now.

Excellent. I've been going Gmail strong for over 15 years now.

Pros

Gmail's search function is what keeps me coming back. Outlook's search function is terrible. I love that I can also have multiple Gmail email addresses and have the email forwarded from them to the main one I use. This is helpful when subcontracting and I get assigned a company email. I have a subcontractor Outlook account that is a pain to use. I also use the labels and email filters which are super helpful. I can't stand that Outlook puts emails in a different subfolder b/c I forget to check it and miss emails. But Gmail keeps it in the inbox and applies the label to it. Gmail also has a free scheduling tool called Koalendar that is just like Calendly but better.

Cons

I don't like the ads for personal gmail or the privacy concerns. For business gmail, I don't have any ads and that's helpful. It doesn't integrate with Google meeting as well as I'd like (and Google Meeting isn't that great). I no longer use the chat function, but I used to about 10 years ago.

Alternatives Considered

Thunderbird

Reasons for Choosing Gmail

Yahoo Mail had too many ads

Switched From

Yahoo Mail

Reasons for Switching to Gmail

I like the web-based email better than a desktop client
Gonzalo
Overall rating
  • Industry: Utilities
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

My favourite email provider

Reviewed on 23/07/2022

Pros

Seamless integration across platforms and devices.

Cons

It doesn't play nicely with all desktop email clients.

Alternatives Considered

Microsoft Outlook

Reasons for Choosing Gmail

Better experience across platforms.

Switched From

Microsoft Outlook
Verified Reviewer
Overall rating
  • Industry: Financial Services Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Gmail NU

Reviewed on 08/08/2022

Pros

It's nice that it has a lot more users than before. It is becoming more common day by day. In this way, it is very easy to communicate with my customers.

Cons

It's missing some settings. I continue to receive emails from email addresses that I have spammed or blocked. They need to get their hands on this issue.

Showing 5 reviews of 9,179 Read all reviews

Gmail FAQs

Below are some frequently asked questions for Gmail.

Gmail offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Not Available

Gmail is a free email service. Gmail is also rolled into Google Workspace.

Gmail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Gmail supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Gmail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Gmail integrates with the following applications:

Airtable, Asana, Basecamp, Chatfuel, Chatwork, ClickFunnels, Clio, ConvertKit, Dropbox Business, Evernote Teams, Google Drive, Google Forms, HubSpot CRM, IFTTT, Jira, Mailchimp, MeisterTask, Meta for Business, Microsoft OneNote, Microsoft To Do, OmniFocus, OneDrive, Pipedrive, Remember The Milk, RescueTime, Ryver, Slack, Streak, Stripe, SugarCRM, SurveyMonkey, Todoist, Trello, Twitter, Typeform, Zapier, Zendesk, Zenkit

Gmail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

Related categories

See all software categories found for Gmail.