About Gmail

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite). With 15GB of email storage provided for free, users can access Gmail as secure webmail, as well as via POP3 or IMAP4.

Gmail automatically sorts emails into separate, customizable tabs (e.g. Primary, Social, Promotions, Updates) which users can add or remove as desired. Both inbound and outbound messages can be translated into other languages in Gmail, where users can also respond to invites, track packages, and leave reviews, without leaving the app.

Starring and custom color labels let users neatly organize email threads (conversations), while Google-powered search allows users to locate messages from any thread, quickly and easily.

With Gmail's Hangouts, users can instant message with others, as well as host video calls with up to 15 participants, straight from their inbox. The platform is accessible from any mobile device, via either native mobile apps for Android or iPhone/iPad, or via a native mobile web app.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Gmail

• Choose a professional looking custom email - e.g. [email protected] - for your company and team members to use.

• Host video meetings with up to 15 participants, straight from your Gmail inbox, with Hangouts.

• Access your email account on Android, iPhone, and Blackberry devices, via native mobile apps or the Gmail mobile web app.

• Automatically sort and label incoming emails with Gmail's color-coded inbox filters, similar to 'folders' in old email programs, but emails can have multiple labels applied.

• Recall or 'unsend' emails for a short period of time after you've clicked "send".

Devices

Business size

S M L

Markets

Australia, Canada, China, Germany, United Kingdom, India, Japan, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Gmail Software - Choose from Gmail's inbox themes, or select your own image to use as a custom theme
Gmail Software - RSVP to event invites, track packages, review products, and more, without opening any emails
Gmail Software - Maintain visibility on your inbox while you compose new messages
Gmail Software - View attachments instantly, without leaving Gmail
Gmail Software - Access your inbox from any device via native mobile apps or the Gmail mobile web app
Gmail Software - Read and respond to messages online & offline
View 6 more
Gmail Software - Choose from Gmail's inbox themes, or select your own image to use as a custom theme Gmail Software - RSVP to event invites, track packages, review products, and more, without opening any emails Gmail Software - Maintain visibility on your inbox while you compose new messages Gmail Software - View attachments instantly, without leaving Gmail Gmail Software - Access your inbox from any device via native mobile apps or the Gmail mobile web app Gmail Software - Read and respond to messages online & offline

Features

Total features of Gmail: 9

  • API
  • Auto-Responders
  • Contact Management Software
  • Email Templates
  • Inbox Management
  • Reporting/Analytics
  • Search/Filter
  • Spam Blocker
  • Subscriber Management

Alternatives

Yahoo Mail

4.1
#1 Alternative to Gmail
Yahoo Mail is a web-based application for email management that includes various features for quick find, photo and...

Microsoft 365

4.6
#2 Alternative to Gmail
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint,...

Zoho Mail

4.4
#3 Alternative to Gmail
Zoho Mail, a business-oriented and privacy-guaranteed email service, is your single email solution. Zoho Mail also...

iCloud

4.5
#4 Alternative to Gmail
iCloud from Apple is a secure cloud storage solution for storing multiple types of content online, and across all your...

Reviews

Overall rating

4.8 /5
(8,799)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support Software
4.5/5

Already have Gmail?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 8,799
Luis carlos C.
Overall rating
  • Industry: Information Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

By far my favorite email client

Reviewed on 10/12/2021

I love that my email es simple and straightforward. As almost any other person, I don't like...

I love that my email es simple and straightforward. As almost any other person, I don't like dealing with email that much; and Gmail helps "getting email done" quick and efficiently.

Pros

It is very simple, easy to use and yet, it is very powerful and feature complete. I never like to install desktop clients for email, since they are not well ported between different computers, thing that I need to do very often. I like that the client "just works" on pretty much any computer and its tools for searching, composing and managing emails work the same exact way everywhere.

Cons

The only thing I can think about is better "folder structure" support. But even for that, there's an alternative with tags and categories.

Kimberly E.
Overall rating
  • Industry: Publishing
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

GMAIL-GOOD but not Ideal

Reviewed on 31/12/2021

I would prefer a better GMAIL. However, when I seek out 3rd party options, Gmail remains the most...

I would prefer a better GMAIL. However, when I seek out 3rd party options, Gmail remains the most reliable system. I fear however that as it grows, it monopolizes processes that forces the smaller company's out. Already, it picks and chooses those with whom it works like Zoom. (Why can't I add other webinar services...like LIVEWEBINAR for example as an option?)

Pros

It is great that IT is ALL there and that I can pretty much arrange emails as I would like. EVERYONE integrates their products with gmail. No worries or concerns there. It works...99.9% of the time.

Cons

Searching for things...a problem. Setting up multiple email addresses is daunting. Why can't I make the UX more to my liking (ie. color options like Yahoo).

Alternatives Considered

OneDrive

Reasons for Choosing Gmail

Zoho Mail didn't have as many bells and whistles at the time. And those that they did offer was at an EXTRA cost. I'm using Google Drive and Google Docs with other business entities even when they don't have Google! Google is more integrated than even Microsoft--for the cost and ease. It's a no brainer. If I have to pay...it MUST be GMAIL at this juncture--still a start-up.

Switched From

Zoho Mail

Reasons for Switching to Gmail

GMAIL offers these items for FREE! And there are simply more software that works with Google's GMAIL.
Lauren S.
Overall rating
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Gmail Bestmail

Reviewed on 25/01/2022

My overall experience with Gmail has been great. The features used are handy and easy to navigate...

My overall experience with Gmail has been great. The features used are handy and easy to navigate and control! I will recommend Gmail to my colleagues and coworkers. I used Gmail through my time at UGA and continue to for personal and work related issues.

Pros

Filtering, searching, archiving, management is all available and extremely easy to use on this platform! I like gmail because it is very easy to understand and comprehensive what’s going on throughout the site. Anyone can use it, along with the features given!

Cons

I’m not sure there are many things I don’t like about this software aside from some deleted mail not being able to be found after a certain amount of time which is expected and the biggest of only a few issues I’ve ever had with other mail services and software.

Alternatives Considered

Yahoo Mail

Reasons for Switching to Gmail

Gmail had a much easier interface and was more accurate to use. There were more features available to me in order to create the messaging service I like to see when opening my mail! I am able to move messages very easily. I will continue to recommend Gmail to others and will continue to use it over other alternative products and software.
Serena R.
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

If they force you then it's not that good.

Reviewed on 30/12/2021

Pros

I started using Gmail when I got my first Android device, about 8 years ago. In that moment you had to log in to you Gmail account, or create a new one, because every Android app is related to Google, starting for Play Store... It finally became my everyday email, and I used it for school, university, work, games, etc.

Cons

Being my everyday email didn't make it the best. The truth is some tools doesn't work properly, such as "search" or "spam". Storage is shared with the rest of Google Drive stuff, so if your Drive or Photos is full you take the risk of don't recieving emails (and if you want to buy more storage it's quite expensive). It is not intuitive, for example, during my first months using it I though that slidding to one side the email was deleted, but it wasn't, is was just "archived", I never knew how to find the archive (lol).

Edgar R.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

The email tool you use everywhere

Reviewed on 24/01/2022

As an email tool it seems to me an excellent option, even more so when you can create business...

As an email tool it seems to me an excellent option, even more so when you can create business email environments, but I must confess that the integration to which the same tool FORCES you when using a mobile device has not been very friendly from my point of view. (Having your contacts associated with your email account, almost mandatory association; the fact that you can no longer save your phone contacts on the same phone device and everything has to be associated with your email account). But in the end, today, it is still the most used email tool because every android device requires you to have a gmail account.

Pros

Currently Gmail is an email tool used by millions of users that has entered the world of PCs and mobile devices, this has somehow made it possible to facilitate the set up configuration between all the devices that the same user uses, which has its advantage for the short time used to use a new device ready to be used.

Cons

Although it is a stable tool, generally access to emails is done using a browser or an application on a mobile device or a third-party tool that allows POP3 configuration. When one uses the browser or the Gmail application, the reading or selection of the messages is a list of easy understanding and access, however, when you reply to a message or forward to other users, the history of the messages remains in the first message that was received or generated. This, from my point of view as a user, is confusing and unfriendly, because in order to see the history you have to look for the first message, enter its content, look for the history of responses. In other applications, even in Gmail first versions, the messages appeared according to the date when they are received or sent and the story was always attached and one simply had to scroll the screen to read it, they did not have to search for a specific email on a specific date.

Showing 5 reviews of 8,799 Read all reviews

Gmail FAQs

Below are some frequently asked questions for Gmail.

Gmail offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Not Available

Gmail is a free email service. Gmail is also rolled into Google Workspace.

Gmail has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Gmail supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant

Gmail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Gmail integrates with the following applications:

Airtable, Asana, Basecamp, Chatfuel, Chatwork, ClickFunnels, Clio, ConvertKit, Dropbox Business, Evernote Teams, Facebook for Business, Google Drive, Google Forms, HubSpot CRM, IFTTT, Jira, Mailchimp, MeisterTask, Microsoft OneNote, Microsoft To Do, OmniFocus, OneDrive, Pipedrive, Remember The Milk, RescueTime, Ryver, Slack, Streak, Stripe, SugarCRM, SurveyMonkey, Todoist, Trello, Twitter, Typeform, Zapier, Zendesk, Zenkit

Gmail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

Related categories

See all software categories found for Gmail.