About Reservio

Reservio is an online booking and appointment scheduling platform for client-serving businesses of all types and sizes, with additional features for business performance tracking and promotion.

Reservio build custom, tailored solutions for every type of business, and design each scheduling tool for maximum user efficiency. The scalable software is used by personal trainers, educators, beauticians, salon managers, healthcare providers and more, in over 35 countries. Reservio helps businesses in service-providing industries such as these to save time on scheduling and simplify the appointment booking process for their customers.

The freemium online scheduling software helps business to manage appointments, events, staff and clients, all from one central interface. A simple online calendar helps business stay up to date with online bookings, time management, scheduling, and staff management whilst online booking forms can be created and customized, with booking alerts sent via email. With Reservio, clients are able to self-book appointments 24/7 and can be sent appointment-related notifications and reminders. Business reporting, statistics and an intuitive CRM provide valuable business insights and help managers to make better scheduling decisions. Reservio use customer feedback to continually extend their features and functionality.

Key benefits of Reservio

  • Accept and confirm online bookings outside of working hours, 24/7.

  • Have everything visible in one online calendar, accessible from anywhere.

  • Integrate with Facebook and share available appointments or events on social media.

  • Use Reservio's reporting and statistics to analyze and improve business performance.

  • Increase client loyalty by offering membership, class passes or gift vouchers.

  • Provide staff with separate Reservio logins as well as appointment and scheduling notifications.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, India, Japan, Germany

    Supported Languages

    Czech, English, French, German, Hungarian and 3 others, Italian, Portuguese, Spanish

    Images

    Keep track of appointments in an elegant drag-and-drop calendar
    All Reservio booking pages are mobile-ready
    Allow customers to book their appointments 24/7 via Reservio
    Set up accesses for multiple team members, each with custom access rights
    Create, view and manage appointments on a shared company calendar
    Manage staff, the services they provide, and set their Reservio access levels
    Set up and configure an online booking system
    View 8 more
    Reservio screenshot: Keep track of appointments in an elegant drag-and-drop calendar Reservio screenshot: All Reservio booking pages are mobile-ready Reservio screenshot: Allow customers to book their appointments 24/7 via Reservio Reservio screenshot: Set up accesses for multiple team members, each with custom access rights Reservio screenshot: Create, view and manage appointments on a shared company calendar Reservio screenshot: Manage staff, the services they provide, and set their Reservio access levels Reservio screenshot: Set up and configure an online booking system

    Features

    Total features of Reservio: 23

    • API
    • Access Control
    • Appointment Management
    • Automatic Notifications
    • Availability Management
    • Booking Management
    • Calendar Management
    • Calendar Sync with Google
    • Client Portal
    • Customer Database
    • Customer History
    • Data Import/Export
    • Drag & Drop Interface
    • Event Scheduling
    • HIPAA Compliance
    • Loyalty Program
    • Multi-Location
    • Reporting & Statistics
    • Role-Based Permissions
    • SMS Integration
    • Self Service Portal
    • Third Party Integration
    • Website Integration

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    Reviews

    Overall rating

    4.6 /5
    (48)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support
    4.6/5

    Already have Reservio?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 48
    Eduardo O.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Multidisciplinary, flexible, functional and robust.

    Reviewed on 06/01/2020

    Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the...

    Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

    Pros

    Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

    Cons

    I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

    Vanessa D.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to learn and implement for anybody

    Reviewed on 27/07/2020

    I spent a few hours researching and comparing different booking systems . I found Reservio to be...

    I spent a few hours researching and comparing different booking systems . I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it. I found it easy to find my way around the software and teach to my colleagues who will also be using it. It does everything we need it to do, allowing us to do both singular and group bookings and giving us the option to make appointments public or private which was essential with the type of varied work we do.

    Pros

    Easy to use interface even without prior experience with type of software.
    Ease of use for the rest of the team who will be using the software.
    The statistics and data reports are extremely useful and important for us to access and assess data quickly and efficiently.
    The "connectivity" for both staff and customers is very efficient and customisable allowing for clear communication.
    Any teething problems have been quickly resolved with on hand help from the team at reservio through a chat box on the site.

    Cons

    It would be great to have a html code that allows me to embed the calendar into our website rather than just putting a link to the booking form.

    Levi C.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Weekly for Free Trial
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Young Carers

    Reviewed on 22/01/2021

    Excellent service received from Reservio. We cant wait to start using the Pro software now we have...

    Excellent service received from Reservio. We cant wait to start using the Pro software now we have upgraded.

    Pros

    I absolutely love that the app emails clients confirmations emails. This is a job that usually takes staff a significant amount of time so having a software that does this for you has been of great help.

    Cons

    It would be useful to be able to trial the additional features not included in the free trial (personalised messages) before purchasing.

    Hynek P.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Not 100% solution, unfortunately

    Reviewed on 09/08/2016

    Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar...

    Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

    Pros

    Customer service reacts very quickly

    Cons

    It does not work as it should. Synchronization issues are still appearing after serveral months

    Matthew J.
    Overall rating
    • Industry: Sports
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy Booking Software

    Reviewed on 30/06/2020

    Reservio is helping us with bookings of our sports facilities following COVID-19. It allows us to...

    Reservio is helping us with bookings of our sports facilities following COVID-19. It allows us to comply with current guidelines surrounding a return to sport.

    Pros

    The calendar of available sessions is clear and concise for members to use. It is simple to book into a session.
    There is good flexibility around the number of participants you can allow for each session and this information is clearly shown to the end-user.
    The ability for other staff to log on and check bookings of sessions is very useful.

    Cons

    A little fiddly to set up initially, but easy once you get going.

    Showing 5 reviews of 48 Read all reviews

    Reservio FAQs

    Below are some frequently asked questions for Reservio.

    Reservio offers the following pricing plans:

    • Starting from: $9.00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Beyond a basic free plan, Reservio offer 3 pricing plans: Starter: $9/month Standard: $19/month Pro: $39 /month A free month is given with every yearly subscription.

    Reservio offers the following features:

    • 24/7 e-mail support
    • Appointment scheduling
    • Calendar
    • Client 24/7 self-booking
    • Client relationship management
    • Client reminders
    • Email & SMS notifications
    • Facebook Page integration
    • Group event scheduling
    • HIPAA compliant
    • History of activities
    • Individual notes
    • Modern booking page for clients
    • Multiple locations
    • Multiple staff logins
    • Passes
    • Quick set-up
    • Statistics of business
    • Synchronization of calendars
    • Website integration

    Reservio has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Reservio supports the following languages:

    Czech, English, French, German, Hungarian, Italian, Portuguese, Spanish

    We do not have any information about what devices Reservio supports

    Reservio integrates with the following applications:

    Google Calendar, Google Contacts, Mailchimp, Microsoft Outlook, Wix, Wordpress

    Reservio offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support

    Related categories

    See all software categories found for Reservio.