About Benchmark Email

Benchmark Email is an online email marketing platform designed to help businesses of all sizes create, manage and send marketing emails with email design, automation tools, and more. Benchmark is a permission-based email marketing company that puts user deliverability and reputation at the forefront.

An email service provider committed to bringing users the most up-to-date marketing trends and methods, Benchmark provides innovative features to both small businesses and corporations alike. Benchmark has set its sights on streamlining the email marketing process and engaging users with direct and desired interaction, branching out into all major social media channels.

Benchmark Email's automation pro tools enable users to manage welcome emails, abandoned carts and follow-up emails by tracking user activity. A drag and drop email editor allows users to create emails quickly and easily. Email templates serve to enhance user-productivity. Benchmark supports responsive emails, allowing users to read emails conveniently on desktop, laptop, tablet or smartphone. Benchmark also includes a code editor which allows users to build their own emails from scratch.

To help promote user engagement, Benchmark supports list builders and surveys and polls. A/B testing, inbox checking and reporting features help users gain actionable insight into email performance. Reports allow users to track email opens, links clicked and customer activity in real time. Multiple integrations serve to enhance the user-workflow.

Pricing starting from:

$15.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Benchmark Email

Key benefits of Benchmark Email

  • With the Benchmark email designer, users can quickly drag-and-drop images and move around sections of their email. Edit images without any need for Photoshop. Automatically responsive and mobile friendly.

  • Build lists with customizable signup forms to match the user's website. Use autoresponders to create triggered campaigns that keep customers in the purchasing cycle.

  • Use polls and surveys to find out what subscribers want. Create and manage journeys to interact with customers. Social media interrogations to help tie all marketing together.

  • Real-time reports show how well email campaigns are working. Know who opened, clicked and shared. With A/B testing, users will know how their subscribers are likely to react to their emails.

  • Users can use the Inbox Checker feature to see how their email looks across all devices and inbox clients, including Windows and Mac OS.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany , United Kingdom, India, Japan, United States

    Supported Languages

    Chinese, English, French, German, Italian , Japanese, Portuguese, Spanish, Traditional Chinese

    Pricing starting from:

    $15.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Benchmark Email

    Images

    Benchmark Email Software - Dashboard
    Benchmark Email Software - Email Editor
    Benchmark Email Software - Email Reporting
    Benchmark Email Software - Landing Page Builder
    Benchmark Email Software - Marketing Automation
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    Benchmark Email video
    Benchmark Email Software - Dashboard
    Benchmark Email Software - Email Editor
    Benchmark Email Software - Email Reporting
    Benchmark Email Software - Landing Page Builder
    Benchmark Email Software - Marketing Automation

    Features

    Total features of Benchmark Email: 60

    • AB Testing
    • API
    • Activity Dashboard
    • Activity Tracking
    • Auto-Responders
    • Automated Scheduling
    • CAN SPAM Compliance
    • CRM Software
    • Campaign Analytics
    • Campaign Management Software
    • Campaign Scheduling
    • Campaign Segmentation
    • Click Tracking
    • Contact Database
    • Contact Management Software
    • Customer Segmentation
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Templates
    • Data Import/Export
    • Drag & Drop
    • Drip Campaigns
    • Dynamic Content
    • Email Campaign Management
    • Email Distribution
    • Email Management Software
    • Email Marketing Software
    • Email Templates
    • Email Tracking Software
    • Engagement Tracking
    • Event Management Software
    • Event Triggered Actions
    • Forms Management
    • Image Library
    • Landing Pages/Web Forms
    • Lead Capture Software
    • Lead Generation Software
    • Lead Management Software
    • List Management
    • Mailing List Management
    • Mobile Optimized Emails
    • Multi-Campaign
    • Multi-Channel Communication
    • Multi-Channel Marketing
    • Real Time Analytics
    • Real Time Reporting
    • Reporting & Statistics
    • Reporting/Analytics
    • Social Media Integration
    • Social Media Monitoring Software
    • Social Promotion
    • Spam Blocker
    • Subscriber Management
    • Subscription Management Software
    • Template Management
    • Third Party Integrations
    • WYSIWYG Editor
    • Web Forms

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    Reviews

    Overall rating

    4.2 /5
    (167)
    Value for Money
    4.1/5
    Features
    4.0/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.2/5

    Already have Benchmark Email?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 167
    Isaac
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great email marketing software!

    Reviewed on 23/05/2019

    We have been able to keep in touch with our customers more consistently and easily! We have been...

    We have been able to keep in touch with our customers more consistently and easily! We have been able to directly track emails sent out to segmented lists that have converted into immediate sales.

    Pros

    A great combination of ease of use and high functionality.

    Cons

    There really isn't anything I don't like about the software.

    Response from Benchmark

    Hello Isaac,

    Thank you for your great feedback.

    We're glad to know Benchmark has helped you convert your communication into immediate sales.

    - Benchmark Team

    Hasnain
    Overall rating
    • Industry: Telecommunications
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Great Service

    Reviewed on 31/05/2019

    The software overall is great. It allows me import the contacts I want in any way I want, create...

    The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.

    Pros

    When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
    I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.

    Cons

    Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.

    Response from Benchmark

    Hello Hasnain,

    Thanks for the great feedback.

    Next time you're working on a template and need assistance, let us know!

    - Benchmark Team

    Derrick
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 4.0 /10

    Great but needs improvement

    Reviewed on 31/05/2019

    Its a decent program but for the money, it is to many glitches that need to be addressed. Spell...

    Its a decent program but for the money, it is to many glitches that need to be addressed. Spell check needs to be added back into the program as well.

    Pros

    Easy to Use
    Clean layout
    Ease of customizing templates
    Training other team members on how to use is easy

    Cons

    Customer service is not that great - Most are not American so language is hard to understand
    Too many glitches when working in templates
    Have to send several TEST emails to make sure the functions are correct
    The same email delivered to different members of my team show up differently or have different links
    A lot of bugs in the back that need to be addressed
    No Spell check function anymore
    The image editor is not that great
    uploading lists can be a pain sometimes you have to do them multiple times in order for them to get uploaded

    Response from Benchmark

    Hello Derrick,

    Thanks for your feedback.

    Whenever you have a moment, chat with us and let us know your concerns. We'll be glad to offer you a solution.

    - Benchmark Team

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Really good but expensive and complicated

    Reviewed on 12/02/2022

    Pros

    - accurate statistics
    - easy to use
    - flexible design (emails looks good on any screen/device)

    Cons

    - price is too high
    - pretty slow support
    - it is hard to adjust scheduled emails considering all available settings (especially time zones)

    Verified Reviewer
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Simple, Effective Tool

    Reviewed on 24/01/2019

    Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually...

    Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually needed to move on to a tool with more functionality, integrations and features, but I would highly recommend Benchmark to those starting out with email marketing!

    Pros

    Benchmark was a very easy-to-use tool for our team's email campaigns. You need very little design experience to create beautiful campaigns. All of the features are very intuitive.

    Cons

    Benchmark doesn't offer the same features as some of the other big players; the automation is limited and tracking/analytics don't stack up. For the price and basic features though, it's a win.

    Response from Benchmark

    Hi,

    Thank you for the review.

    - Benchmark Team

    Showing 5 reviews of 167 Read all reviews

    Benchmark Email FAQs

    Below are some frequently asked questions for Benchmark Email.

    Benchmark Email offers the following pricing plans:

    • Starting from: $15.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Free for unlimited subscribers and 250 emails per month. $13/month for 500 subscribers and unlimited sends per month. $20/month for 1,000 subscribers and unlimited sends per month. $30/month for 2,500 subscribers and unlimited sends per month. $49/month for 5,000 subscribers and unlimited sends per month. $76/month for 10,000 subscribers and unlimited sends per month. $100/month for 15,000 subscribers and unlimited sends per month. $117/month for 20,000 subscribers and unlimited sends per month. $144/month for 25,000 subscribers and unlimited sends per month. Need more subscribers or send-based pricing? Visit our pricing page for all of the details.

    Benchmark Email has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Benchmark Email supports the following languages:

    Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese

    Benchmark Email supports the following devices:

    Benchmark Email integrates with the following applications:

    Acuity Scheduling, Adobe Commerce, BigCommerce, Chargify, Contactually, Cratejoy, Desk.com, Digioh, Eventbrite, Feedback Lite, Formstack Forms, FreshBooks, Freshdesk, Full Slate, GetSiteControl, Gmail, Google Contacts, Google Docs, Google Sheets, Groove, Groove, Highrise, Jotform, Justuno, Kickbox Email Verification, LemonStand, LinkedIn for Business, LiveChat, Loja Integrada, Meta for Business, Nitro, Operations Hub, PayPal, Pipedrive, Privy, Privy, Raven Tools, Recurly, Salesforce Sales Cloud, Shift4Shop, Shopify, Slack, Slemma, Smartsheet, Stripe, Stripo.email, SugarCRM, SurveyMonkey, Twitter, Unbounce, ViralSweep, Volusion, Wishpond, Wistia, WordPress, Wufoo, YesInsights, Zapier, Zendesk Suite, Zoho ContactManager, vcita

    Benchmark Email offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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