
About Benchmark Email
Benchmark Email is an online email marketing platform designed to help businesses of all sizes create, manage and send marketing emails with email design, automation tools, and more. Benchmark is a permission-based email marketing company that puts user deliverability and reputation at the forefront.
An email service provider committed to bringing users the most up-to-date marketing trends and methods, Benchmark provides innovative features to both small businesses and corporations alike. Benchmark has set its sights on streamlining the email marketing process and engaging users with direct and desired interaction, branching out into all major social media channels.
Benchmark Email's automation pro tools enable users to manage welcome emails, abandoned carts and follow-up emails by tracking user activity. A drag and drop email editor allows users to create emails quickly and easily. Email templates serve to enhance user-productivity. Benchmark supports responsive emails, allowing users to read emails conveniently on desktop, laptop, tablet or smartphone. Benchmark also includes a code editor which allows users to build their own emails from scratch.
To help promote user engagement, Benchmark supports list builders and surveys and polls. A/B testing, inbox checking and reporting features help users gain actionable insight into email performance. Reports allow users to track email opens, links clicked and customer activity in real time. Multiple integrations serve to enhance the user-workflow.
Pricing starting from:
$15.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Benchmark Email
Key benefits of Benchmark Email
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Brazil, Canada, China, Germany , United Kingdom, India, Japan, United States and 4 others
Supported Languages
Chinese, English, French, German, Italian , Japanese, Portuguese, Spanish, Traditional Chinese and 4 others
Pricing starting from:
$15.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Benchmark Email
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Features
Total features of Benchmark Email: 60
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Reviews
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- Industry: Recreational Facilities & Services
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great email marketing software!
Reviewed on 23/05/2019
We have been able to keep in touch with our customers more consistently and easily! We have been...
We have been able to keep in touch with our customers more consistently and easily! We have been able to directly track emails sent out to segmented lists that have converted into immediate sales.
Pros
A great combination of ease of use and high functionality.
Cons
There really isn't anything I don't like about the software.
Response from Benchmark
Hello Isaac,
Thank you for your great feedback.
We're glad to know Benchmark has helped you convert your communication into immediate sales.
- Benchmark Team
- Industry: Telecommunications
- Company size: 11-50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Service
Reviewed on 31/05/2019
The software overall is great. It allows me import the contacts I want in any way I want, create...
The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.
Pros
When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.
Cons
Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.
Response from Benchmark
Hello Hasnain,
Thanks for the great feedback.
Next time you're working on a template and need assistance, let us know!
- Benchmark Team
- Industry: Marketing & Advertising
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
Great but needs improvement
Reviewed on 31/05/2019
Its a decent program but for the money, it is to many glitches that need to be addressed. Spell...
Its a decent program but for the money, it is to many glitches that need to be addressed. Spell check needs to be added back into the program as well.
Pros
Easy to Use
Clean layout
Ease of customizing templates
Training other team members on how to use is easy
Cons
Customer service is not that great - Most are not American so language is hard to understand
Too many glitches when working in templates
Have to send several TEST emails to make sure the functions are correct
The same email delivered to different members of my team show up differently or have different links
A lot of bugs in the back that need to be addressed
No Spell check function anymore
The image editor is not that great
uploading lists can be a pain sometimes you have to do them multiple times in order for them to get uploaded
Response from Benchmark
Hello Derrick,
Thanks for your feedback.
Whenever you have a moment, chat with us and let us know your concerns. We'll be glad to offer you a solution.
- Benchmark Team
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Really good but expensive and complicated
Reviewed on 12/02/2022
Pros
- accurate statistics
- easy to use
- flexible design (emails looks good on any screen/device)
Cons
- price is too high
- pretty slow support
- it is hard to adjust scheduled emails considering all available settings (especially time zones)
- Industry: Hospital & Health Care
- Company size: 1,001-5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Simple, Effective Tool
Reviewed on 24/01/2019
Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually...
Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually needed to move on to a tool with more functionality, integrations and features, but I would highly recommend Benchmark to those starting out with email marketing!
Pros
Benchmark was a very easy-to-use tool for our team's email campaigns. You need very little design experience to create beautiful campaigns. All of the features are very intuitive.
Cons
Benchmark doesn't offer the same features as some of the other big players; the automation is limited and tracking/analytics don't stack up. For the price and basic features though, it's a win.
Response from Benchmark
Hi,
Thank you for the review.
- Benchmark Team
Benchmark Email FAQs
Below are some frequently asked questions for Benchmark Email.Q. What type of pricing plans does Benchmark Email offer?
Benchmark Email offers the following pricing plans:
- Starting from: $15.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Free for unlimited subscribers and 250 emails per month. $13/month for 500 subscribers and unlimited sends per month. $20/month for 1,000 subscribers and unlimited sends per month. $30/month for 2,500 subscribers and unlimited sends per month. $49/month for 5,000 subscribers and unlimited sends per month. $76/month for 10,000 subscribers and unlimited sends per month. $100/month for 15,000 subscribers and unlimited sends per month. $117/month for 20,000 subscribers and unlimited sends per month. $144/month for 25,000 subscribers and unlimited sends per month. Need more subscribers or send-based pricing? Visit our pricing page for all of the details.
Q. Who are the typical users of Benchmark Email?
Benchmark Email has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Benchmark Email support?
Benchmark Email supports the following languages:
Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese
Q. Does Benchmark Email support mobile devices?
Benchmark Email supports the following devices:
Q. What other apps does Benchmark Email integrate with?
Benchmark Email integrates with the following applications:
Acuity Scheduling, Adobe Commerce, BigCommerce, Chargify, Contactually, Cratejoy, Desk.com, Digioh, Eventbrite, Feedback Lite, Formstack Forms, FreshBooks, Freshdesk, Full Slate, GetSiteControl, Gmail, Google Contacts, Google Docs, Google Sheets, Groove, Groove, Highrise, Jotform, Justuno, Kickbox Email Verification, LemonStand, LinkedIn for Business, LiveChat, Loja Integrada, Meta for Business, Nitro, Operations Hub, PayPal, Pipedrive, Privy, Privy, Raven Tools, Recurly, Salesforce Sales Cloud, Shift4Shop, Shopify, Slack, Slemma, Smartsheet, Stripe, Stripo.email, SugarCRM, SurveyMonkey, Twitter, Unbounce, ViralSweep, Volusion, Wishpond, Wistia, WordPress, Wufoo, YesInsights, Zapier, Zendesk Suite, Zoho ContactManager, vcita
Q. What level of support does Benchmark Email offer?
Benchmark Email offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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