About Benchmark Email
Benchmark Email is an online email marketing platform designed to help businesses of all sizes create, manage and send marketing emails with email design, automation tools, and more. Benchmark is a permission-based email marketing company that puts user deliverability and reputation at the forefront.
An email service provider committed to bringing users the most up-to-date marketing trends and methods, Benchmark provides innovative features to both small businesses and corporations alike. Benchmark has set its sights on streamlining the email marketing process and engaging users with direct and desired interaction, branching out into all major social media channels.
Benchmark Email's automation pro tools enable users to manage welcome emails, abandoned carts and follow-up emails by tracking user activity. A drag and drop email editor allows users to create emails quickly and easily. Email templates serve to enhance user-productivity. Benchmark supports responsive emails, allowing users to read emails conveniently on desktop, laptop, tablet or smartphone. Benchmark also includes a code editor which allows users to build their own emails from scratch.
To help promote user engagement, Benchmark supports list builders and surveys and polls. A/B testing, inbox checking and reporting features help users gain actionable insight into email performance. Reports allow users to track email opens, links clicked and customer activity in real time. Multiple integrations serve to enhance the user-workflow.
Key benefits of Benchmark Email
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Reviews
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- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My Experience with Benchmark Email.
Reviewed on 04/04/2018
Easy to use. Uncomplicated. Great customer support. Great value.
Great tool for managing mass...
Easy to use. Uncomplicated. Great customer support. Great value.
Great tool for managing mass emailing, client lists, sign up forms, autoresponders, email campaigns and surveys.
Pros
Great tool for email marketing campaigns.
Its templates are responsive and mobile friendly.
Drag and drop option.
Offers free surveys.
Easy to incorporate social sharing.
The Editor for the email campaign is easy to use.
Its simple to use and has a free plan.
Cons
I consider Benchmar email to be one of the best Email Marketing tools. If there is something that could improve, for me would be:
The automation its not clear enough.
There isn't very much analytics on the free version.
Response from BenchmarkEmail
Thank you for these kind words and support! We are working hard to improve our Automation tools to have more clarity and functionality. Thanks for your feedback and for choosing Benchmark :)
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Service
Reviewed on 31/05/2019
The software overall is great. It allows me import the contacts I want in any way I want, create...
The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.
Pros
When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.
Cons
Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.
Response from BenchmarkEmail
Hello Hasnain,
Thanks for the great feedback.
Next time you're working on a template and need assistance, let us know!
- Benchmark Team
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
An Antiquated Platform With Horrible Customer Service
Reviewed on 18/11/2021
Benchmark simply didn't meet our needs. Switching to Mailchimp was simple and one of the best...
Benchmark simply didn't meet our needs. Switching to Mailchimp was simple and one of the best decisions we could have made at the time.
Pros
The overall functionality of the system was adequate and did what we needed it to do at the time (2011-2012). System was fairly intuitive
Cons
Bounce rates would change drastically for no apparent reason. Customer support was of no assistance at the time and was located offshore, so they were hard to reach during our normal business hours. We rarely dealt with the same rep, which was time consuming as we had to explain our situation on multiple occasions.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Review
Reviewed on 23/05/2019
We have been using it for a long time
We have been using it for a long time
Pros
This software is practical to use in a daily v
Cons
The e-mail sender is always changing so the receiver can not record the e-mail address in is non spam list.
Response from BenchmarkEmail
Hi,
Thank you for your feedback.
Whenever you have a moment, please chat with us, we'd love to assist you on the email sender matter.
- Benchmark Team
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Simple, Effective Tool
Reviewed on 24/01/2019
Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually...
Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually needed to move on to a tool with more functionality, integrations and features, but I would highly recommend Benchmark to those starting out with email marketing!
Pros
Benchmark was a very easy-to-use tool for our team's email campaigns. You need very little design experience to create beautiful campaigns. All of the features are very intuitive.
Cons
Benchmark doesn't offer the same features as some of the other big players; the automation is limited and tracking/analytics don't stack up. For the price and basic features though, it's a win.
Response from BenchmarkEmail
Hi,
Thank you for the review.
- Benchmark Team
Benchmark Email FAQs
Below are some frequently asked questions for Benchmark Email.Q. What type of pricing plans does Benchmark Email offer?
Benchmark Email offers the following pricing plans:
- Starting from: $15.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Free for unlimited subscribers and 250 emails per month. $13/month for 500 subscribers and unlimited sends per month. $20/month for 1,000 subscribers and unlimited sends per month. $30/month for 2,500 subscribers and unlimited sends per month. $49/month for 5,000 subscribers and unlimited sends per month. $76/month for 10,000 subscribers and unlimited sends per month. $100/month for 15,000 subscribers and unlimited sends per month. $117/month for 20,000 subscribers and unlimited sends per month. $144/month for 25,000 subscribers and unlimited sends per month. Need more subscribers or send-based pricing? Visit our pricing page for all of the details.
Q. Who are the typical users of Benchmark Email?
Benchmark Email has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Benchmark Email support?
Benchmark Email supports the following languages:
Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese
Q. Does Benchmark Email support mobile devices?
Benchmark Email supports the following devices:
Q. What other apps does Benchmark Email integrate with?
Benchmark Email integrates with the following applications:
Acuity Scheduling, Adobe Commerce, BigCommerce, Chargify, Contactually, Cratejoy, Desk.com, Digioh, Eventbrite, Feedback Lite, Formstack Forms, FreshBooks, Freshdesk, Full Slate, Getsitecontrol, Gmail, Google Contacts, Google Docs, Google Sheets, Groove, Groove, Highrise, Jotform, Justuno, Kickbox Email Verification, LemonStand, LinkedIn for Business, LiveChat, Loja Integrada, Meta for Business, Nitro, Operations Hub, PayPal, Pipedrive, Privy, Privy, Raven Tools, Recurly, Salesforce Sales Cloud, Shift4Shop, Shopify, Slack, Slemma, Smartsheet, Stripe, Stripo.email, SugarCRM, SurveyMonkey, Twitter/X, Unbounce, ViralSweep, Volusion, Wishpond, Wistia, WordPress, Wufoo, YesInsights, Zapier, Zendesk Suite, Zoho ContactManager, vcita
Q. What level of support does Benchmark Email offer?
Benchmark Email offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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