Zendesk Sell Overview
What is Zendesk Sell?
Zendesk Sell is the all-in-one sales platform that drives rep adoption while automating data capture and analysis, providing sales leaders with the actionable insights they need in order to accelerate revenue growth in a measurable, scalable, and repeatable manner.
The advanced sales platform gives reps the tools they need to focus on revenue generation no matter whether they are in the field or at the office. The Zendesk Sell mobile apps aim to help salespeople get more done every day while spending less time taking notes and entering data. Intelligent features including email sentiment analysis and a smart auto-dialer allow reps to work more deals with greater attention to detail, allowing a highly-personalized sales experience to be delivered with high velocity.
Intelligent out-of-the-box reports and automated prescriptive insights give sales leaders the ability to individualize coaching, with each rep getting personalized, actionable steps to improve their sales performance. Base allows users to do this at scale with the aim of enhancing sales efficiency increases and revenue growth.
The days of buying eight different software products to manage your sales team are long gone. Zendesk Sell combines the functionalities of a CRM with email, smart phone dialer, sales reporting package, lead scoring, and more, into one solution.
Zendesk Sell Overview
Pricing
Pricing options
14-day free trial, no credit card required.
Starter: $45 per seat, per month
Professional: $95 per seat, per month
Enterprise: $145 per seat, per month
All plans are billed annually. Add-ons are also available for an additional cost.
Zendesk Sell Features
Media
Zendesk Sell Reviews
Zendesk Sell Reviews
Former User, Would use again
I think I well described it above but it was always positive. I loved connectivity through different regions with closers and it truly made scheduling easier.
Great Product with GPS
Zendesk is a great product at a great price and is a value to anyone who uses it. I liked almost everything about it, but we had a compatibility issue that was not their fault. They even have a free version if you are only using the phone app. How cool is that?
Long time user
In the beginning when it was BaseCRM it was a nice system to use. After it became Zendesk sell all the extra functions become more expensive and there are better systems to use.
Powerful and simple sales management tool
I mostly used Zendesk Sell when it was the Base CRM, though they've both worked and functioned very similarly. They have created a super easy-to-use interface that makes keeping track of and interacting with clients both simple and easy. Being able to read whole past interactions as well as see relevant sales data makes it a perfect choice for a small business. I don't know how well suited it would be to a large business, but one can hope it would work well.
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Former User, Would use again
Pros
We used base software when setting leads for Solar appointments. There was a really nice connectivity between me and the closers when I was using base. I love the idea that I can put notes on homes and have connectivity that I normally would not have had when we were using the paper method we used to use. I can slip appointments in between already scheduled appointments, just a solid product overall.
Cons
In relation to sales rabbit and other sales softwares, I loved the ability to see homes more clearly, I thought that was one thing I didn't have as much with base, it was still better in other ways though that outweighed the pros that sales rabbit brought. I would take this still over any other sales appointment software and calendaring out there.
Great Product with GPS
Zendesk is a great product at a great price and is a value to anyone who uses it. I liked almost everything about it, but we had a compatibility issue that was not their fault. They even have a free version if you are only using the phone app. How cool is that?
Pros
I loved the ability to log the GPS for site visits. This feature was way ahead of the competition.
Cons
My email runs through a corporate cloud service and we couldn't get the email to integrate through the phone app.
Long time user
In the beginning when it was BaseCRM it was a nice system to use. After it became Zendesk sell all the extra functions become more expensive and there are better systems to use.
Pros
It's easy to store clients and manage your deals.
Cons
It's not very well integrated and we found a better system to use. Sinds 2013 we had a subscription and this was still active till April. When I wanted to delete my account on time, my complete account was deleted right away and that's it. No money refund when you pay for 7 years in a row prepaid and no access anymore for the period you paid for. This is how they treat customers who want to try something different after being a customer for 7 years .
Powerful and simple sales management tool
I mostly used Zendesk Sell when it was the Base CRM, though they've both worked and functioned very similarly. They have created a super easy-to-use interface that makes keeping track of and interacting with clients both simple and easy. Being able to read whole past interactions as well as see relevant sales data makes it a perfect choice for a small business. I don't know how well suited it would be to a large business, but one can hope it would work well.
Pros
- Simple input for contact information for different clients and potential clients
- Super easy to create deals and potential purchases for clients
- Schedule appointments, set reminders, and send emails all from within the program
- Check metrics and numbers of different members of the sales team for different times and situations.
- Allows others to quickly catch up on what has happened in client interactions by reading through the emails that have been sent previously
- Easily sort through customer lists to find people who are relevant under different categories
Cons
- Sometimes too easy to change things that have been set by others
- Contact uploading/downloading in .csv files is a bit of a pain at first, but not terrible to get used to.
Good CRM That Integrate with CRM
Pros
Been using it since it came out as a beta months ago, It integrates very easily with Zendesk support ticketing and has all features as any other CRM. You can easily integrate with Pandadoc and send agreements. You can send texts, emails and calls from the CRM very easily and track agents productivity.
Cons
At first it didnt have all the features i needed and support when it was a beta but they fixed all that with time.
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Zendesk Sell Pricing
Zendesk Sell Pricing
14-day free trial, no credit card required.
Starter: $45 per seat, per month
Professional: $95 per seat, per month
Enterprise: $145 per seat, per month
All plans are billed annually. Add-ons are also available for an additional cost.
14-day free trial, no credit card required.
Starter: $45 per seat, per month
Professional: $95 per seat, per month
Enterprise: $145 per seat, per month
All plans are billed annually. Add-ons are also available for an additional cost.
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Zendesk Sell Features
Zendesk Sell Features
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Categories
Categories
Additional information for Zendesk Sell
Additional information for Zendesk Sell
Key features of Zendesk Sell
- Activity dashboard
- Activity tracking
- Auto-dialer
- Automatic notifications
- CRM integration
- Calendar integration
- Call analysis
- Call recording
- Call reporting
- Call scripting
- Chat
- Collaboration tools
- Configurable workflow
- Contact database
- Conversion rate optimization
- Custom fields
- Custom forms
- Customer segmentation
- Customizable templates
- Dashboard creation
- Data filtering
- Data import/export
- Data synchronization
- Data visualization
- Deadline tracking
- Document storage
- Email integration
- Email templates
- Email tracking
- Employee management
- Event triggered actions
- Filtered views
- Forecasting
- Formula management
- Geographic maps
- Geolocation
- Goal setting / tracking
- Instant messaging
- Lead assignment
- Lead distribution
- Lead management
- Lead scoring
- Mail merge
- Microsoft Outlook integration
- Offline access
- Opportunity management
- Organizational charting
- Performance reports
- Permission management
- Pipeline management
- Pipeline reports
- Predictive analytics
- Prioritizing
- Quota management
- Real time data
- Real time notifications
- Real time updates
- Receiving
- Reporting & statistics
- Role-based permissions
- Sales analytics
- Sales forecasting
- Sales reporting
- Sales tracking
- Status tracking
- Tagging
- Territory management
- Third party integration
- Visitor targeting
- Web forms
- Website integration
- Workflow management
Benefits
Zendesk Sell FAQs
Zendesk Sell FAQs
Below are some frequently asked questions for Zendesk Sell.
Q. What type of pricing plans does Zendesk Sell offer?
Zendesk Sell offers the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available
14-day free trial, no credit card required. Starter: $45 per seat, per month Professional: $95 per seat, per month Enterprise: $145 per seat, per month All plans are billed annually. Add-ons are also available for an additional cost.
Q. What are the main features of Zendesk Sell?
Zendesk Sell offers the following features:
- Activity dashboard
- Activity tracking
- Auto-dialer
- Automatic notifications
- CRM integration
- Calendar integration
- Call analysis
- Call recording
- Call reporting
- Call scripting
- Chat
- Collaboration tools
- Configurable workflow
- Contact database
- Conversion rate optimization
- Custom fields
- Custom forms
- Customer segmentation
- Customizable templates
- Dashboard creation
- Data filtering
- Data import/export
- Data synchronization
- Data visualization
- Deadline tracking
- Document storage
- Email integration
- Email templates
- Email tracking
- Employee management
- Event triggered actions
- Filtered views
- Forecasting
- Formula management
- Geographic maps
- Geolocation
- Goal setting / tracking
- Instant messaging
- Lead assignment
- Lead distribution
- Lead management
- Lead scoring
- Mail merge
- Microsoft Outlook integration
- Offline access
- Opportunity management
- Organizational charting
- Performance reports
- Permission management
- Pipeline management
- Pipeline reports
- Predictive analytics
- Prioritizing
- Quota management
- Real time data
- Real time notifications
- Real time updates
- Receiving
- Reporting & statistics
- Role-based permissions
- Sales analytics
- Sales forecasting
- Sales reporting
- Sales tracking
- Status tracking
- Tagging
- Territory management
- Third party integration
- Visitor targeting
- Web forms
- Website integration
- Workflow management
Q. Who are the typical users of Zendesk Sell?
Zendesk Sell has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Zendesk Sell support?
Zendesk Sell supports the following languages:
Dutch, English, French, German, Polish, Portuguese, Spanish
Q. What type of pricing plans does Zendesk Sell offer?
Zendesk Sell has the following pricing plans:
Subscription
Q. Does Zendesk Sell support mobile devices?
Zendesk Sell supports the following devices:
Android, iPhone, iPad
Q. What other apps does Zendesk Sell integrate with?
Zendesk Sell integrates with the following applications:
Bedrock Data, Constant Contact, Deskero, Google Drive, HubSpot Marketing Hub, LiveChat, SeamlessGov, SimplyCast, Wishpond, Zapier
Q. What level of support does Zendesk Sell offer?
Zendesk Sell offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
I think I well described it above but it was always positive. I loved connectivity through different regions with closers and it truly made scheduling easier.