QuickBooks Time

The ease of use for time tracking and the auto-syncing with QuickBooks Online. The support from TSheets is outstanding and that is the NUMBER ONE reason I stay with TSheets.

The scheduling module is a bit lacking for some of my clients. This is why some of my clients have gone with a different solution. As soon as the scheduling is up to their standards I will get them back to TSheets

Easy to run reports by custom date range, project, customer and employee. This is crucial for our accounting and project management.

The permissions can be confusing when setting up new employees, whereby the employee(s) were unable to access features by phone or computer even though their permissions were identical to another employee's. Of particular issue was entering hours manually rather than clocking in/out -- the option simply wouldn't show up on their end. It seemed to take making the same changes several times before the program "clicked". Perhaps there can be a copy/paste feature for new employee profiles.

How easy it makes assign the time to the correct job and bringing all the information direct to QB Weekly Time Sheets.

Not a software issue, but our customer base is extremely large so having to scroll through them in the app to get the right job can be frustrating in the field, but our guys are great at working through it.

I was really excited about all of the features this product had to offer. I mean so MANY features but I was very intrigued by the possibility of me being able to utilize this as my one stop shop for scheduling/time tracking/PTO, sick leave management/project time. This seemed like a way I could closely monitor productivity to better stay in budget for projects. I was very thankful for the incredible customer service QuickBooks provided, I was able to come to the realization that this product probably was the best for the company with their truthful, honest assistance.

I really dislike the amount of redundant features advertised as individual separate features. It was frustrating to say the least. There also were quite a bit of times that I had problems with scheduling and features that work in real time. I know QuickBooks Time is advertised as being "simple and accurate" but it was far from that.