
About Basecamp
Basecamp is the go-to collaboration tool for thousands of teams across the globe. It offers project management, file sharing, chat, messages, and more.
Basecamp is opinionated. It's built for teams that want to be efficient and get things done without wasting time or putting in overtime.
Still not sure? Check out all the reviews and give it a try with a free trial.
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Reviews
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- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Basecamp made managing my team members easier than ever!
Reviewed on 22/12/2021
You can call it the Jack of All Trades. Before using Basecamp I had to use a lot of apps for...
You can call it the Jack of All Trades. Before using Basecamp I had to use a lot of apps for different purposes. For example, one to-do app, another file-sharing app, another messaging app, and so on. It hampered my productivity. But luckily I found Basecamp and this thing got me covered. Now I can have fewer meetings with my team members and save time to do something productive. The integration with other app made it the real hero. I can automate my tasks on Basecamp by using popular integration services and those work seamlessly with Basecamp.
Pros
I have been using Basecamp for a while now. I am genuinely in love with the overall user interface of this platform. It is very easy to use and intuitive. The free plan of the Basecamp is quite generous and it is enough for most of the users. This is why I love this tool so much. But there are some other features that are really helping me to manage my remote team. I can easily assign tasks with deadlines. The email notification system and the mobile app added to the overall value of this tool. I observed that it loads faster on any device with a slower internet connection. This is why my team members even from countries with slow internet can easily access this tool. Overall, the experience is top-notch and I recommend everyone to use this tool.
Cons
There is nothing that I hate about this product. But I think the amazing developer team behind this tool can bring some improvements to the existing features. The price for the Business Plan is quite affordable for large teams. But if they can bring some affordable paid plan for the individual users it would be so much helpful.

- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
The best all in one HQ for remote teams
Reviewed on 13/10/2020
Overall, I love the way it feels like a virtual headquarters for your company where employees can...
Overall, I love the way it feels like a virtual headquarters for your company where employees can chat, stay up to date with projects, and post all related docs and files, and integrate schedules, but in order to get the best experience with running an office remotely there is such limitation and little customization available. This is a great start, but you still need to use other tools to get a comprehensive set of tools to run and operate your business.
Pros
I love the fact that basecamp feels like a virtual office. The dashboard looks like virtual rooms that one can enter depending on the department you want to access. Basecamp has many features to make it feel like you're at the office like the different departments with access to files, chat, project management , to-do's, groups, and a link to schedule your time and tasks and keep track of meetings.
Cons
There is very little customization that can be done besides adding a company logo, and setting up your departments, groups and selecting which features to incorporate into the department tiles. I would love to be able to custom colorize the look and feel to make it more unique and visual, but there are limitations. Each tile that can be used for departments or projects, also have very little room for customization and you're not able to create any unique features besides your standard to dos, schedule, chat, and files.
Reasons for Switching to Basecamp
ability to have employees connect in one place rather than just working separately and feeling disconnected- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Engage, Interface, Prevail: The Communication Enchantment of Basecamp
Reviewed on 29/08/2023
We were utilizing an extraordinarily made stage for group communication, but within the conclusion,...
We were utilizing an extraordinarily made stage for group communication, but within the conclusion, we concluded Basecamp fair had more usefulness and would take a toll on us. The truth that everybody has assignments distributed to them at each arrange of the extend has moreover made a difference in us getting imperative stakeholders' assent. In the event that the ventures are for exterior clients, you'll incorporate them within the extent but restrain the assets they have get to. It made a difference for me to remain organized and remember my steps when fundamental since it was so well-structured.
Pros
Basecamp's communication device is additionally very accommodating since it offers a take-note board and the capacity to post declarations. It is basic to utilize, empowers collaboration over long separations, and permits you to plan and convey reports to your colleagues. I appreciate how straightforward it is for me to connected with all of the other staff individuals. With respect to corporate upgrades and data, I felt way better taught and educated. I like utilizing this program to put through with our plan team. It incorporates all the trade information coordination capabilities our group must arrange and keep an eye on ventures.
Cons
In comparison to other devices, it offers less modern usefulness. This gadget has the potential to be utilized as a micromanagement device by inadequate directors and pioneers. The need for a few essential functionalities and the interface's extraordinary cleanliness and snugness. In the event that you're utilized to this energetic in, for illustration, Gmail, the failure to file fabric might make sorting challenging. The updating of worker profiles after the initial maker has cleared out the firm is Basecamp's greatest source of inconvenience.
- Industry: Computer Games
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Nearly great but not quite
Reviewed on 16/07/2018
We felt that the "all in one" nature of the software was great, but beyond our initial tests we...
We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.
Pros
For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems.
On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task.
As a project manager, this is a very useful way of seeing where everything currently "is at"
Cons
Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!)
Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

- Industry: Higher Education Software
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ease of Task Management
Reviewed on 20/06/2023
Would highly recommend this product to others! I've used FreshService and didn't like it nearly as...
Would highly recommend this product to others! I've used FreshService and didn't like it nearly as much as I like Basecamp. Basecamp is intuitive, easy to learn, easy to use, and helps in daily task management.
Pros
I love that I always have a record of the work I have accomplished - when we go back at the end of the month or fiscal year for reviews and for records of when items were completed, it's so helpful to have easy to access documentation to review.
Cons
Sometimes there are errors when assigning tasks to others, but that very rarely is an issue.
Basecamp FAQs
Below are some frequently asked questions for Basecamp.Q. What type of pricing plans does Basecamp offer?
Basecamp offers the following pricing plans:
- Starting from: $15.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basecamp is available at $15 per month/per user
Q. Who are the typical users of Basecamp?
Basecamp has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Basecamp support?
Basecamp supports the following languages:
English
Q. Does Basecamp support mobile devices?
Basecamp supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Basecamp integrate with?
Basecamp integrates with the following applications:
Akita, Asana, AssessTEAM, Automate.io, Calamari, ClicData, ClickUp, Clockify, CoSchedule Marketing Suite, Cyfe, Dropbox Business, Easy Insight, EvantoDesk, Eventbrite, Everhour, Evernote Teams, Expiration Reminder, Float, Formstack Forms, Freshdesk, GitHub, Gmail, Google Calendar, Gravity Forms, Harvest, Hubstaff, Instabug, Jira, Jitbit Helpdesk, Jotform, Klipfolio, Microsoft To Do, Minterapp, OmniFocus, Pipedrive, Pivotal Tracker, Proposify, Resource Guru, ScrumDo, Slack, Slickplan, SupportBee, TeamTime, Test Lodge, Tick, Time Doctor, TimeCamp, Todoist, Toggl Track, Tracked, Trello, Unito, Userback, Usersnap, Workbooks, Workstack, Wufoo, Zapier, Zoho Flow
Q. What level of support does Basecamp offer?
Basecamp offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat
Related categories
See all software categories found for Basecamp.
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