About Jira

With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.

Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.

Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.

Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!

Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.

Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.

Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.

Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.

Pricing starting from:

$7.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jira

  • Agile at Scale
    Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.

  • Industry Leading Workflow Engine
    Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.

  • Polished User Experience
    Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.

  • Flexible Dashboards
    Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.

  • Powerful Searching and Reporting
    Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.

  • Deployment Options
    Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.

  • Integrate with Everything
    Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.

  • Devices

    Business size

    S M L

    Markets

    United Arab Emirates, Australia, Belgium, Brazil, Canada, Switzerland, China, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, India, Iceland, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Philippines, Sweden, Singapore, United States, South Africa

    Supported Languages

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, zh-hant

    Pricing starting from:

    $7.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Jira Software - Agile Development
    Jira Software - Prioritization
    Jira Software - Development Panel
    Jira Software - Workflow Designer
    Jira Software - Release Hub
    Jira Software - Customization
    Jira Software - Collaboration Tools
    Jira Software - Visibility
    Jira Software - Service Desk
    Jira Software - Code Integration
    Jira Software - Build & Release
    Jira Software - Scrum & Kanban
    Jira Software - Getting Started
    Jira Software - Workflows
    Jira Software - Importing
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    Jira Software - Agile Development Jira Software - Prioritization Jira Software - Development Panel Jira Software - Workflow Designer Jira Software - Release Hub Jira Software - Customization Jira Software - Collaboration Tools Jira Software - Visibility Jira Software - Service Desk Jira Software - Code Integration Jira Software - Build & Release Jira Software - Scrum & Kanban Jira Software - Getting Started Jira Software - Workflows Jira Software - Importing

    Features

    Total features of Jira: 150

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Analysis
    • Ad hoc Reporting
    • Administrator Level Control
    • Agile Methodologies
    • Alerts/Notifications
    • Application Management
    • Approval Process Control
    • Assignment Management
    • Audit Trail
    • Backlog Management
    • Budgeting/Forecasting
    • Bug Tracking Software
    • Build Log
    • Business Process Automation
    • Calendar Management
    • Campaign Management Software
    • Change Management Software
    • Charting
    • Code Development
    • Code Editing
    • Code Promotion
    • Collaboration Tools
    • Color Codes/Icons
    • Commenting/Notes
    • Communication Management
    • Compatibility Testing
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Configuration Management
    • Conflict Tracking
    • Continuous Delivery
    • Continuous Deployment
    • Create Subtasks
    • Customizable Dashboard
    • Customizable Reports
    • Dashboard Software
    • Data Connectors
    • Data Import/Export
    • Data Modeling
    • Data Visualization Software
    • Debugging
    • Defect Tracking
    • Deliverables Management
    • Deployment Management
    • Document Management Software
    • Drag & Drop
    • Due Date Tracking
    • Employee Management
    • File Sharing Software
    • Financial Management Software
    • For IT Project Management
    • Forecasting
    • Forms Management
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting / Tracking
    • Idea Management Software
    • Inventory Management Software
    • Issue Management
    • Issue Scheduling
    • Issue Tracking Software
    • Iteration Management
    • KPI Monitoring
    • Kanban Board
    • Knowledge Base Management
    • Knowledge Management Software
    • Marketing Automation Software
    • Marketing Calendar
    • Media Planning
    • Milestone Tracking
    • Mobile Access
    • Mobile Development
    • Monitoring
    • Multi-Channel Marketing
    • Percent-Complete Tracking
    • Planning Tools
    • Portfolio Management
    • Predictive Analytics Software
    • Prioritization
    • Private Dashboards
    • Process Change Tracking
    • Process Modeling & Designing
    • Product Roadmapping
    • Progress Tracking
    • Project Management Software
    • Project Planning Software
    • Project Planning/Scheduling
    • Project Time Tracking
    • Project Workflow
    • Projections
    • Public Dashboards
    • Purchasing & Receiving
    • Quality Assurance
    • Real Time Reporting
    • Recurring Issues
    • Recurring Tasks
    • Release Management
    • Release Planning
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management Software
    • Requirements Review
    • Resource Management Software
    • Roadmapping
    • Search/Filter
    • Software Development
    • Source Control
    • Spend Management Software
    • Stakeholder Defined Attributes
    • Status Tracking
    • Strategic Planning Software
    • Supports Agile
    • Supports Scrum
    • Surveys & Feedback
    • Task Editing/Updating
    • Task Management Software
    • Task Progress Tracking
    • Task Scheduling
    • Team Management Software
    • Test Case Tracking
    • Test Library Maintenance
    • Test Run Tracking
    • Testing Management
    • Testing/QA Management
    • Third Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Time Tracking Software
    • Timeline Management
    • Timesheet Management
    • Traceability
    • Traditional Methodologies
    • Training Management
    • User Level Management
    • Vendor Management Software
    • Version Control
    • Visual Workflow Management
    • Visualization
    • Web App Development
    • Web/Mobile App Development
    • Widgets
    • Workflow Configuration
    • Workflow Management Software

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    Reviews

    Overall rating

    4.4 /5
    (11,157)
    Value for Money
    4.2/5
    Features
    4.4/5
    Ease of Use
    4.0/5
    Customer Support Software
    4.1/5

    Already have Jira?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 11,157
    Alejandro Y.
    Overall rating
    • Industry: Retail
    • Company size: 5,001-10,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Excellent project tracking tool for teams

    Reviewed on 19/11/2021

    Excellent software to use within medium and big organizations to keep track of all the tasks for...

    Excellent software to use within medium and big organizations to keep track of all the tasks for all the teams. It is even better is you use agile methodology within your team but Kanban can suffice.

    Pros

    - Can deploy within your organization
    - Create projects or teams with their own tasks or projects within a dashboard.
    - Backlog for activities or tasks that you can review later.
    - Kanban dashboard for visually view the current pending tasks being worked on or to be worked.
    - Filters to see tasks per group or per person within a dashboard.
    - Report for anything like to see how many tasks being worked currently, done, created or the time it takes them to be fixed.
    - Git and SVN linking for commits in order to link related commits to a ticket.
    - Link tasks to see the related tasks from other teams or simply another ticket withing the same team.

    Cons

    Not very useful to setup for very small organizations or for personal usage. Better use a online tool for that.

    Sudhir B.
    Overall rating
    • Industry: Computer Software
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    One of the greatest defect tracking and project management tools in the industry

    Reviewed on 29/11/2021

    Project and Time management in many cutomer projects

    Project and Time management in many cutomer projects

    Pros

    I find this software to be very versatile and useful.

    It has functions that make work easier when it comes to organization, planning, and meeting goals.

    It facilitates effective teamwork; it is simple to keep track of the activities that must be completed and the notifications of changes to any action work well.

    It has multiple views and is used to manage projects, so people who want to see an overview of the work can use the To-do List or simply the Roadmap, and team members who are trying to balance their daily activities can use the Dashboard to plan their workload.

    I like it because it easily adapts to what you want to do.

    Cons

    In some circumstances, receiving notifications has become difficult, preventing real-time monitoring. Although simple and adaptable, defining and organizing the sorts of work items might be difficult at first.

    Petar M.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Once The Best, But Now Falling Behind the Competition

    Reviewed on 30/12/2021

    Pros

    One of the most popular tools, many people are familiar with it.
    There are a ton of integrations.
    There is a decent API.
    Very good search functionality, JQL especially.
    Good customization options, although a bit confusing at first.

    Cons

    Recent years have brought no new good features.
    Last 3 UI/UX redesigns have been alwful and have reduced the productivity of the tool.
    Lacking in dashboards and reports.

    Alternatives Considered

    GitHub and Miro
    Gayan D.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The only project management tool you need

    Reviewed on 25/10/2021

    JIRA has been an integral part of our software development and project management journey and has...

    JIRA has been an integral part of our software development and project management journey and has just about all the tools you need to successfully manage your project or product offerings.

    Pros

    JIRA has just about every project management aspect covered in their offering and it's easy to set up and configure to suit your needs.
    Reporting, ticket tracking, requirement and comment tracking, workflow customization, task assignment and follow-up + more make the life of a project manager a breeze which would otherwise have to be done using a multitude of tools.

    Cons

    The permissions structure/permission matrix at the administrative level could be a bit more user-friendly as troubleshooting an incorrectly configured (permission) JIRA instance can be a hassle.
    Sometimes when new versions are introduced, some of the older features are dumbed down to make it easier for the user but for power users, this could cause confusion if they were wired to do some tasks using the old methods.

    Alternatives Considered

    Airtable, Asana, and Trello

    Reasons for Choosing Jira

    JIRA was more feature-rich, had all the project management tools needed under one offering and had integrations with a wide set of 3rd party platforms and programs

    Switched From

    MantisBT

    Reasons for Switching to Jira

    More customizable while being user-friendly at the same time.
    Danilo G.
    Overall rating
    • Industry: Retail
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Jira una buena opción para la gestión de proyectos

    Reviewed on 17/12/2021

    Hace 5 años que lo utilizamos., y se han gestionado aproximadamente 500 proyectos.
    Promueve mucho...

    Hace 5 años que lo utilizamos., y se han gestionado aproximadamente 500 proyectos.
    Promueve mucho la metodología Agile y la colaboración entre equipos, lo cual es algo muy positivo.
    Realmente facilita mucho el trabajo, de los colaboradores con tareas de control y supervisión.

    Pros

    Excelente herramienta de gestión de proyectos, no sólo agiliza la gestión integral, sino que también ayuda a evaluar los progresos individuales de los equipos como así el progreso general del proyecto.

    Cons

    Como administrador, la gestión de usuarios, roles y permisos se hace compleja, dado que hay múltiples niveles de permisos, globales y específicos de un proyecto. Si bien es algo positivo, lo negativo es la falta de documentación detallada sobre lo referido a la administración de la herramienta.

    Alternatives Considered

    monday.com

    Reasons for Switching to Jira

    Mucho más fácil de implementar, y de utilizar para el usuario final.
    Showing 5 reviews of 11,157 Read all reviews

    Jira FAQs

    Below are some frequently asked questions for Jira.

    Jira offers the following pricing plans:

    Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

    Jira has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Jira supports the following languages:

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, zh-hant

    Jira supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Jira integrates with the following applications:

    Balsamiq, Bitbucket, CA Flowdock, Confluence, ConnectWise Manage, Dovico, EazyBI Cloud, Get Satisfaction, GitHub, Gliffy, Harvest, HipChat, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, Salesforce Sales Cloud, Weekdone, Zendesk, Zephyr

    Jira offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Jira.