--- description: Detailed reviews on Jira based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Jira with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Jira Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [Jira](/software/9953/jira) # Jira Canonical: https://www.getapp.ae/software/9953/jira Page: 1 / 618\ Next: [Next page](https://www.getapp.ae/software/9953/jira?page=2) > Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes. > > Verdict: Rated **4.4/5** by 15423 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Jira Plan, create, and update work using a collaborative and intuitive web interface with lightning-quick keyboard shortcuts. Multiple views — including Scrum, Kanban, list, and calendar — lets teams work how they like to improve project success and deliver value iteratively. Gather insights into work - before, during, and after the project - to confirm everything is on track, and pivot when it’s not. Manage the big picture down to every detail with dependency mapping, goal tracking, Bring in real-time data and information from over 2,500 popular 3rd party apps like Slack, Figma, and GitHub, so Jira becomes your team’s trusted source for information. Rovo, Atlassian’s AI-powered offering, enables all teams to harness AI’s potential through personalized enterprise search and chat, out-of-the-box agents, and highly tailored agentic workflows. Accelerate productivity, improve collaboration, and make the most of your data to drive forward the work that matters most. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15423 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: $7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - @mentions - API - Access Controls/Permissions - Accounting Software - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agile Methodologies - Alerts/Notifications - Application Management - Approval Process Control - Approval Workflow - Assignment Management - Audit Trail - Authentication Software - Backlog Management - Bar Chart - Budget Management - Budgeting/Forecasting - Bug Tracking Software ## Integrations (53 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.getapp.ae/directory/332/project-management/software) ## Related Categories - [Project Management Software](https://www.getapp.ae/directory/332/project-management/software) - [Application Development Software](https://www.getapp.ae/directory/370/application-development/software) - [Workflow Management Software](https://www.getapp.ae/directory/566/business-workflow/software) - [Task Management Software](https://www.getapp.ae/directory/570/task-management/software) - [Project Portfolio Management Software](https://www.getapp.ae/directory/572/project-portfolio-management/software) ## Alternatives 1. [Clockify](https://www.getapp.ae/software/111353/clockify) — 4.8/5 (9249 reviews) 2. [Asana](https://www.getapp.ae/software/90584/asana) — 4.5/5 (13609 reviews) 3. [monday.com AI Work Platform](https://www.getapp.ae/software/91734/monday-com) — 4.6/5 (6073 reviews) 4. [Trello](https://www.getapp.ae/software/90700/trello) — 4.5/5 (23565 reviews) 5. [Wrike](https://www.getapp.ae/software/9964/wrike) — 4.4/5 (3024 reviews) ## Reviews ### "A versatile tool for any organisation" — 5.0/5 > **Ben** | *12 July 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Jira is a tool that can be used for lots of different things depending on how you need it. I have used it as a ticketing system, and it works really well in this capacity as it is easy to find and use as a ticketing system. > > **Cons**: Jira is great if everything is set up correctly and you know how you want to use the system. However, it can take some time to ensure that everything is set up correctly, and you need to make sure you know how to use the system correctly. > > Having used Jira for a number of years for different ticketing systems, it is a great and versatile tool that allows for different organisations to create their own systems for ticketing or information management. ----- ### "A powerful tool for team task management and cross-department collaboration" — 4.0/5 > **Carmine** | *11 June 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Jira is that it is a very useful and structured tool for organizing team tasks, managing requests coming from different departments, and keeping track of the progress of each activity. It helps centralize work in one place, making it easier to assign responsibilities, monitor priorities, and understand the status of each task at a glance. Jira is especially valuable for project and team collaboration because it allows different teams to work on the same workflow, share updates, leave comments, and keep everyone aligned on deadlines and responsibilities. I also appreciate its flexibility: it can be adapted to different types of projects, from simple task management to more complex workflows involving multiple teams. In terms of value for money, I think Jira offers strong value when it is used consistently by the whole team, because it reduces confusion, improves visibility, and helps manage projects more efficiently. The boards, filters, dashboards, and reporting features make it easier to follow progress and identify bottlenecks. While it is not mainly a diagram creation tool, its visual boards and integrations can still help represent workflows and project progress in a clear way. > > **Cons**: What I like least about Jira is that, at first, it can feel quite complex and not immediately intuitive, especially when trying to find the section related to your own tasks. For new users, the platform can seem crowded with many menus, boards, filters, projects, and configuration options, so it takes some time to understand where to look and how to navigate efficiently. The learning curve is probably the main downside, particularly for people who are not used to project management tools or agile workflows. Jira becomes much easier once you understand its logic, but the initial setup and onboarding may require guidance from more experienced team members. Another aspect that could be improved is ease of use for simpler needs: because Jira is very powerful and customizable, it can sometimes feel heavier than necessary for small teams or straightforward task management. Also, when it comes to diagram creation, Jira is not the most complete solution by itself; it usually requires integrations or additional tools to create more advanced diagrams or visual documentation. ----- ### "Solid Agile Tool with Some Rigidity" — 3.0/5 > **Verified Reviewer** | *25 September 2025* | Telecommunications | Recommendation rating: 6.0/10 > > **Pros**: Jira is very effective for teams working with SAFe, Scrum, or Kanban. It keeps everyone notified thanks to detailed history and notifications, which helps with transparency and collaboration. Integrations are smooth — for example, connecting it with TestRail was straightforward and very useful. > > **Cons**: Jira can feel rigid when you need to work outside of its predefined structures. Setting it up in a corporate environment requires significant configuration and can be time-consuming compared to the single-user version, which is much simpler. The rigidity may also limit flexibility for teams that are used to rapidly changing processes. > > Overall, my experience with Jira has been positive but mixed. For simple Scrum or Kanban setups, it’s quick and easy to get started. For SAFe, the tool works well, but it requires a lot of setup and administrative work to configure it properly. ----- ### "Smooth Experience With Jira Boards" — 5.0/5 > **Sachin** | *11 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Jira makes project and task management much more organized, especially for development teams. The Kanban and Scrum boards are flexible, issue tracking is detailed, and it becomes easy to monitor progress across multiple projects. I also liked the integrations with tools like GitHub and Confluence, which improved collaboration and reduced manual updates between teams. > > **Cons**: The interface can feel overwhelming for new users, especially when managing advanced workflows or permissions. Some configurations require time to understand, and performance can occasionally slow down in larger projects with many integrations and custom fields. Reporting is useful, but customizing dashboards sometimes feels more complicated than necessary. > > Overall, Jira has been a reliable platform for managing software projects, sprint planning, and team collaboration. It helped improve task visibility, accountability, and workflow tracking across teams. While there is a learning curve at the beginning, the platform becomes very powerful once properly configured and integrated into daily processes. ----- ### "Site reliability engineer" — 5.0/5 > **Verified Reviewer** | *21 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Jira is a powerful and flexible tool that helps teams stay organized and collaborate effectively. I especially like how easy it is to track tasks, manage workflows, and keep everyone updated through comments and status changes. > > **Cons**: The Jira UI is very user-friendly for creating spaces, managing activities and comments, and offers a wide range of dropdown options to choose from. ----- Page: 1 / 618\ Next: [Next page](https://www.getapp.ae/software/9953/jira?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/9953/jira) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data