About Jira

With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.

Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.

Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.

Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!

Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.

Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.

Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.

Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.

Pricing starting from:

$7.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jira

  • Agile at Scale
    Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.

  • Industry Leading Workflow Engine
    Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.

  • Polished User Experience
    Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.

  • Flexible Dashboards
    Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.

  • Powerful Searching and Reporting
    Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.

  • Deployment Options
    Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.

  • Integrate with Everything
    Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.
  • Devices

    Business size

    S M L

    Markets

    United Arab Emirates, Australia, Belgium, Brazil, Canada, Switzerland, China, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, India, Iceland, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Philippines, Sweden, Singapore, United States, South Africa

    Supported Languages

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese

    Pricing starting from:

    $7.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
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    Jira video
    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application

    Features

    Total features of Jira: 157

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Analysis
    • Ad hoc Reporting
    • Administrator Level Control
    • Agile Methodologies
    • Alerts/Notifications
    • Application Management
    • Approval Process Control
    • Assignment Management
    • Audit Trail
    • Backlog Management
    • Budgeting/Forecasting
    • Bug Tracking Software
    • Bug/Issue Capture
    • Build Log
    • Business Process Automation
    • Calendar Management
    • Campaign Management Software
    • Capacity Management
    • Change Management Software
    • Charting
    • Code Development
    • Code Editing
    • Code Promotion
    • Collaboration Tools
    • Color Codes/Icons
    • Commenting/Notes
    • Communication Management
    • Compatibility Testing
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Configuration Management
    • Conflict Tracking
    • Continuous Delivery
    • Create Subtasks
    • Customizable Dashboard
    • Customizable Reports
    • Dashboard Software
    • Data Connectors
    • Data Import/Export
    • Data Modeling
    • Data Visualization Software
    • Debugging
    • Defect Tracking
    • Deliverables Management
    • Deployment Management
    • Document Management Software
    • Drag & Drop
    • Due Date Tracking
    • Employee Database
    • Employee Management
    • Employee Scheduling Software
    • File Sharing Software
    • For IT Project Management
    • Forecasting
    • Forms Automation Software
    • Forms Management
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting / Tracking
    • Idea Management Software
    • Inventory Management Software
    • Issue Management
    • Issue Scheduling
    • Issue Tracking Software
    • Iteration Management
    • KPI Monitoring
    • Kanban Board
    • Knowledge Management Software
    • Marketing Automation Software
    • Marketing Calendar
    • Media Planning
    • Milestone Tracking
    • Mobile Access
    • Mobile Development
    • Monitoring
    • Multi-Channel Marketing
    • Online Time Clock
    • Percent-Complete Tracking
    • Planning Tools
    • Portfolio Management
    • Predictive Analytics Software
    • Prioritization
    • Private Dashboards
    • Process Change Tracking
    • Process Modeling & Designing
    • Product Lifecycle Management Software
    • Product Roadmapping
    • Progress Tracking
    • Project Management Software
    • Project Planning Software
    • Project Planning/Scheduling
    • Project Time Tracking
    • Project Workflow
    • Projections
    • Public Dashboards
    • Purchasing & Receiving
    • Quality Assurance
    • Real Time Reporting
    • Recurring Issues
    • Recurring Tasks
    • Release Management
    • Release Planning
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management Software
    • Requirements Review
    • Resource Management Software
    • Resource Scheduling
    • Risk Management Software
    • Roadmapping
    • Rules-Based Workflow
    • Search/Filter
    • Single Page View
    • Software Development
    • Source Control
    • Spend Management Software
    • Stakeholder Defined Attributes
    • Status Tracking
    • Supports Scrum
    • Surveys & Feedback
    • Task Editing/Updating
    • Task Management Software
    • Task Progress Tracking
    • Task Scheduling
    • Task Tagging
    • Team Management Software
    • Test Case Tracking
    • Test Library Maintenance
    • Test Run Tracking
    • Testing Management
    • Testing/QA Management
    • Third Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Time Tracking Software
    • Timeline Management
    • Timesheet Management
    • Traceability
    • Traditional Methodologies
    • Training Management
    • Vacation/Leave Tracking
    • Vendor Management Software
    • Version Control
    • Visual Workflow Management
    • Visualization
    • Web App Development
    • Web/Mobile App Development
    • Widgets
    • Workflow Configuration
    • Workflow Management Software

    Alternatives

    Trello

    4.5
    #1 Alternative to Jira
    From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work...

    Asana

    4.5
    #2 Alternative to Jira
    Asana is a work and project management solution for teams. You can organize everything—from company objectives to...

    monday.com

    4.6
    #3 Alternative to Jira
    monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

    Basecamp

    4.3
    #4 Alternative to Jira
    Basecamp is a collaborative project management, team communication, and daily task tracking application suitable for...

    Reviews

    Overall rating

    4.4 /5
    (12,112)
    Value for Money
    4.2/5
    Features
    4.4/5
    Ease of Use
    4.0/5
    Customer Support Software
    4.1/5

    Already have Jira?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 12,112
    Mattia M.
    Overall rating
    • Industry: Online Media
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Jira, the eldest son of the Atlassian family

    Reviewed on 07/06/2022

    Very positive experience and without any bugs. this has always favored teamwork which has benefited...

    Very positive experience and without any bugs. this has always favored teamwork which has benefited from a time consuming point of view.

    Pros

    a complete and very user-friendly workflow management tool that allows you to optimize work times with a perfect management of all tasks, collaborators, project delivery times and more generally "who does what" on each single activity. Thanks to the easy connection with Trello it is possible to have a complete and easily accessible platform also from mobile for the management of team work. once discovered you will not be able to do without it because it has a free version available complete with all the features you need to manage even complex projects.

    Cons

    I have been using this software for several years and I have never encountered a problem either at a technical level or at the interface with the different businesses that I have managed. Implementations are always welcome so I look forward to testing some new features that they will release in the future for now everything works great.

    Alternatives Considered

    FullStory and Trello

    Reasons for Switching to Jira

    It is a complete and easy to use tool in a team, especially with creatives and developers. Sometimes I integrate it with the use of other software that may already be used in agencies or private individuals.
    Surajit C.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best Tool for Any Project Management

    Reviewed on 21/05/2022

    It is phenomenal for group coordinated effort, I love that I can redo it however much I need, I...

    It is phenomenal for group coordinated effort, I love that I can redo it however much I need, I love its natural point of interaction, I likewise love its great notice framework, the hunt is awesome and proficient, and it is extremely simple to share records, the method for producing Reporting is astounding, it's ideal for saving time, the organization works on a ton, I like that it is so natural to append pictures while making a document, it incorporates with Hip Chat and Slack, it's outwardly satisfying and permits me to follow without question, everything.

    Pros

    I love the UI, it is extremely natural, I like it a great deal since it is cordial and justifiable, the client can adjust rapidly to its capacities, I love it since it is excellent for getting sorted out and doing my undertakings and ventures, I love its Scrum and Kanban loads up, it is very imagining the work process, it is exceptionally valuable since I can see the improvement of the assignments progressively, I like it since it is extremely simple to produce a report with this instrument, it coordinates very well with Trello and Slack, the task the board is ideal.

    Cons

    As of now I found it very useful tool . One problem I think only Software Industry people can use it but other industry like finance and marketing industry won't be able to use it.

    Alternatives Considered

    Todoist, Remember The Milk, and Trello

    Reasons for Switching to Jira

    We changed to Jira so the whole organization overall beginning involving similar framework for more straightforward interchanges and set aside cash. Each here concurs that Jira is getting everything done well.
    Marta R.
    Overall rating
    • Industry: Computer Games
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    I enjoy Jira software but there are few things that can be improved in my opinion.

    Reviewed on 24/05/2022

    My overall experience with Jira is good and I do not plan to switch to other tool right now.

    My overall experience with Jira is good and I do not plan to switch to other tool right now.

    Pros

    I like that I can really easily navigate between the projects because I am in multiple projects at once. I really like the possiblity to customize a lot of things, mostly the kanban board lanes and tickets details. I love linking feature, I find it really useful and I use it a lot. What is very important to me is also the Tempo application and I like how it's integrated in Jira, so I can really easily log my time into proper tickets. In our company we also use the Bitbucket and Confluence and I really enjoy that I can easily create feature branches, commits or pull requests from Jira itself. I also like the report tools to control my overall work.

    Cons

    I have a lot of diffuculties with Tempo application search issues feature. Since I am participating in a lot of different projects it is really hard to search proper ticket, neither using ticket code nor ticket name is not functioning good enough. Sometimes I feel also overwhelmed with the amount of features which I don't use at all and I am getting lost in the user interface.

    Meraz H.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Best-in-class and Reliable Project Management Companion

    Reviewed on 22/04/2022

    Jira is presently utilized to manage our projects and workflows. We utilize it to manage team...

    Jira is presently utilized to manage our projects and workflows. We utilize it to manage team members' progress on projects, track outstanding work, and offer context for objectives and procedures. This is utilized across the organization and provides visibility for a large portion of the development effort on a range of projects.

    Pros

    1) Integrate seamlessly with development tools like Slack, Github, or Bitbucket.
    2) Workspace is very configurable; you may customize the components of each task on your board, as well
    as create your own icons, labels, and automated processes.
    3) Connect all issues/tasks to Epics and view the anticipated outcomes in the Product Roadmap.
    4) It offers the flexibility of a kanban board, which provides the user with a clearer view of what has been accomplished, what is in process, and what remains.
    5) User story statuses may be used to monitor progress and control workflows.
    6) Allows for bulk import of epics and user stories, which speeds up administrative duties if this information was previously recorded in another format, such as CSV.

    Cons

    1) Only internal users may be allocated to tasks and user stories. This might result in unnecessarily long delays when external users want immediate input or participation.
    2) When many boards exist within a project, statuses (user stories) cannot be established explicitly for each board.
    3) User stories may be assigned to just two categories of users: assignees and reporters. JIRA does not permit the assignment of numerous assignees to a single user story.

    Alternatives Considered

    monday.com and Smartsheet

    Reasons for Choosing Jira

    Jira was more cost-effective and better for us because it met our needs more. It worked better with other Atlassian products that we were going to buy. So, it's clear that Jira is the best modern Project Tracking tool on the market right now.

    Switched From

    Trello

    Reasons for Switching to Jira

    Because Atlassian has a lot more products, they were able to keep everything under the same roof. When we used JIRA integrations with other tools, they worked really well at the time and were very useful.
    Daniel C.
    Overall rating
    • Industry: Computer Software
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    All in one Project Management solution

    Reviewed on 18/05/2022

    Pros

    I like the scalability and collaboration capabilities of JIRA, we started small with a team of 8 for JIRA with free trial, as we grew we could easily scale and adapt JIRA for complex use cases and project management
    Agile project management cannot be done better with any other software out there

    Cons

    Lack of predefined templates which team can adopt is what I felt can be improved for JIRA

    Alternatives Considered

    Trello, Rally, and Asana

    Reasons for Choosing Jira

    Collaboration and knowledge base capabilities of JIRA made us switch to JIRA

    Switched From

    Zoho Sprints
    Showing 5 reviews of 12,112 Read all reviews

    Jira FAQs

    Below are some frequently asked questions for Jira.

    Jira offers the following pricing plans:

    Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

    Jira has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Jira supports the following languages:

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese

    Jira supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Jira integrates with the following applications:

    Balsamiq, Bitbucket, CA Flowdock, Confluence, ConnectWise Manage, Dovico, EazyBI Cloud, Get Satisfaction, GitHub, Gliffy, Harvest, HipChat, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, Salesforce Sales Cloud, Weekdone, Zendesk, Zephyr Enterprise

    Jira offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Jira.