Jira

4.4 (14,904)
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Project & Issue Tracking Software - See why we're #1!

About Jira

With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.

Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.

Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.

Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!

Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.

Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.

Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.

Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.


Key benefits of Jira

  • Agile at Scale
    Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.

  • Industry Leading Workflow Engine
    Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.

  • Polished User Experience
    Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.

  • Flexible Dashboards
    Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.

  • Powerful Searching and Reporting
    Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.

  • Deployment Options
    Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.

  • Integrate with Everything
    Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.

  • Images

    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
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    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap

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    Reviews

    Overall rating

    4.4 /5
    (14,904)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.1/5
    Customer Support Software
    4.2/5

    Already have Jira?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 14,904
    Parth
    Parth
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best Project Management Tool

    Reviewed on 18/10/2024

    Overall I am very satisfied with all the features that Jira provides, It helps me a lot and helps...

    Overall I am very satisfied with all the features that Jira provides, It helps me a lot and helps me to save time.

    Pros

    Jira is the best project management and issue-tracking tool I have ever worked with. It allows me to customize my project workflow and track progress with the Dashboard feature.

    Cons

    Sometimes the customization It provides decreases the speed of the workflow.

    Sreerag
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Best for project management

    Reviewed on 17/10/2024

    It was great experience in using jira it made whole work environment easy and manageable those old...

    It was great experience in using jira it made whole work environment easy and manageable those old Google sheet days are over now

    Pros

    Its easy to use and very helpful for work and task management

    Cons

    Its very well packed with lot of features which some might not use

    Sebastian
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Powerful and complex task/cases management tool

    Reviewed on 18/10/2024

    It was very useful in a big company to gather requirements from different areas, but for work...

    It was very useful in a big company to gather requirements from different areas, but for work distribute inside a team it was cumbersome.

    Pros

    The flows customization is very comprehensive and flexible. I used to create different flows depending on the input ticket

    Cons

    The learning curve is steep and for simple cases it's more complex that necessary. It would be great to have the current powerful engine for some cases and something more simple for others

    Aaron
    Overall rating
    • Industry: Consumer Goods
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Love Jira!

    Reviewed on 19/08/2024

    I really like Jira, it keeps everyone in the organization involved and accountable to their portion...

    I really like Jira, it keeps everyone in the organization involved and accountable to their portion of work, and takes out the weight of trying to remember and write down everything that is needed from you. You can just login and refresh your mind!

    Pros

    Jira makes it very easy to make sure no aspects of a project are overlooked or skipped when moving with speed within our organization! Every step is documented and visible, keeping organization throughout time sensitive projects!

    Cons

    It took me a bit to understand the different dashboard views within Jira, jumping to see just my tasks, all projects I'm apart of, and kanban views. I know it well now, but I remember some initial frustrations with that when first learning the system

    Pinal
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Senior Android developer

    Reviewed on 09/10/2024

    very good experience working with jira as a developer

    very good experience working with jira as a developer

    Pros

    the way to assign task and track the progress

    Cons

    i like most things in jira that spring vise working

    Showing 5 reviews of 14,904 Read all reviews

    Jira FAQs

    Below are some frequently asked questions for Jira.

    Jira offers the following pricing plans:

    • Starting from: $7.53/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

    Jira has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Jira supports the following languages:

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese

    Jira supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Jira integrates with the following applications:

    Balsamiq, Bitbucket, Confluence, ConnectWise PSA, Dovico, EazyBI Cloud, Get Satisfaction, GitHub, Gliffy, Harvest, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, OpsGenie, Salesforce Sales Cloud, Slack, Trello, ValueOps, Weekdone, Zendesk Suite, Zephyr Enterprise

    Jira offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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