About Infor Birst

Infor Birst is a BI product that promises to enable a single view of data and eliminate data silos. Additionally, decentralized teams and individual users can augment this shared analytic fabric with their own local data, without compromising data governance. This consistency comes from a unified semantic layer, which maintains common definitions and key metrics, no matter where users sit.

Infor Birst achieves Networked BI through a 2-tier architecture that aligns back-end enterprise data with line-of-business or local, edge data. Infor Birst's automated data refinement tool extracts data from any source (data stores, applications, warehouses, big data, and unstructured external sources) into a unified semantic layer. The result is a consistent view that enables users with self-service analytics through dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Infor Birst's open client interface also offers integration with Tableau, Excel and R.

Key benefits of Infor Birst

• Agile cloud architecture - Infor Birst delivers true multi-tenant cloud architecture and SaaS that deploys instantly and scales economically
• Advanced automation - Infor Birst delivers patented automation that combines data from any source at a speed that is game changing
• Connected and trusted - Infor Birst delivers trusted data with proprietary BI virtualization that unites IT and the business
• Smart AI Powered BI - Infor Birst delivers personalized and meaningful insights to every user with patented machine learning automation
• Results Focused - Infor Birst delivers better analytics with a proprietary methodology that puts business value first

Devices

Business size

S M L

Markets

Australia, Canada, Germany, United Kingdom, India, United States

Supported Languages

Danish, Dutch, English, Korean, Portuguese, Spanish

Features

Total features of Infor Birst: 60

  • "What If" Scenarios
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Auto-Responders
  • Automatic Backup
  • Benchmarking
  • Campaign Tracking
  • Charting
  • Client Management
  • Collaboration Tools
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Dashboard Software
  • Data Connectors
  • Data Extraction Software
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Synchronization
  • Data Transformation
  • Data Visualization Software
  • Demand Forecasting
  • Drag & Drop
  • Filtering
  • Financial Reporting Software
  • Forecasting
  • GPS
  • Geographic Maps
  • Geolocation
  • HTML5 Technology
  • Key Performance Indicators
  • Marketing Reports
  • Mobile Access
  • Multi-Channel Marketing
  • OLAP
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics Software
  • Real Time Analytics
  • Reminders
  • Reporting/Analytics
  • SSL Security
  • Sales Forecasting Software
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scorecards
  • Search/Filter
  • Self Service Portal
  • Social Media Monitoring Software
  • Supply Chain Management Software
  • Trend / Problem Indicators
  • Visual Analytics
  • Visual Discovery

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Reviews

Overall rating

4.1 /5
(49)
Value for Money
4.5/5
Features
4/5
Ease of Use
4.1/5
Customer Support Software
4.3/5

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Showing 5 reviews of 49
Verified Reviewer
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Birst Administrator

Reviewed on 17/07/2020

Really pleased with the product, i highly recomend it.

Really pleased with the product, i highly recomend it.

Pros

Birst provide a very user friendly interface, and the dashboard development is really simplified. it takes a lot of techinally away from the development to let you focus in the dashboard creation.

Cons

It work great when you move the data inside Birst, but there are limitations for Live enviroments.

Brad D.
Overall rating
  • Industry: Think Tanks
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Birst Drives Insights and Decisions

Reviewed on 20/07/2020

Our experience with Birst Infor when dealing with everything from professional services, support...

Our experience with Birst Infor when dealing with everything from professional services, support and sales has been great. I would recommend Birst to anyone looking for a flexible and scaleable system.

Pros

The ability to deploy a new warehouse with its own set of reports and dashboards in short order has been one of the best features for us to date. This has allowed for good data governance, as well as easy, adoption across the organization by allowing more than one department to use the system without impacting business rules.

The actual reporting and dashboard tools are very easy to use and users can be quickly trained on how to create reports.

Cons

In order to maintain and grow the system a high level of knowledge Data warehouse Architecture is required. Without that knowledge things can become unwieldy. Due to both our organizations small analytics staff with limited knowledge of DW architecture we have found that we needed to subscribe to Infor Birst's technical account manager program which helps counteract this issue. So if you have a small team that is spread thing or have limited knowledge the TAM program eliminates this issue but it does add to the cost.

Dan R.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Analytics for Anyone

Reviewed on 16/02/2021

Overall, I am impressed by how simple Birst makes something that can otherwise be complex

Overall, I am impressed by how simple Birst makes something that can otherwise be complex

Pros

Birst takes care of a lot of heavy lifting for you, making it very easy to spin up complex data warehouses once familiar with the process

Cons

There is a learning curve at first and not the biggest selection of resources available, which can make things a bit tricky for a complete beginner without access to those resources

Adam W.
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Birst OEM appliance client building software for insurance

Reviewed on 10/08/2016

Pros

Birst is a tool that is very flexible and has a UI offering that is very platform independent. They also have designed their product to follow the Kimball methodology for dimensional modeling which helps make the tool easier to understand if you are a seasoned dimensional modeler. They are visibly investing in innovations that are meeting or exceeding the needs of BI Community (Angular, iOS/Android apps, end-user data blending.) They have a very fast development team and release new functionality sometimes quicker than we expect.

Birst staff and leadership know us by our first names. They do try to build a relationship with their clients and not treat you like an accounting revenue stream. Their community is closed but very tight.

Cons

Being on the cutting edge, sometimes features don't work as advertised at first. It's usually a good thing to wait for a few maintenance releases after a new major release comes out if you have an appliance.

On the support front, they need not be so quick to recommend that you upgrade to the next release to address a defect, especially if it isn't due out for a few weeks. Sometimes it feels like rely on their community too much to help keep the ship going.

Being an application born in the cloud, there are some unpolished processes that appliance customers need to learn to get things to work from time to time.

Birst is growing and they are ramping up new staff all the time. If you don't feel you're getting the best answer to your question, you need to sometimes push them to get it.

Eric H.
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Tons of Features, Fantastic Support, Frustrating omissions of basic development functionality.

Reviewed on 05/06/2018

It may seem like we don't like the tool, but it is very good. The cons are mostly pain felt by the...

It may seem like we don't like the tool, but it is very good. The cons are mostly pain felt by the developers. End users will not notice an issue. Make sure you know that your end users will not be able to create any complex reports easily. BQL is very useful but there is no way a non-Developer will be able to just pick it up and go. A lot of these issues may be resolved in 2018...especially the egregious use of the defunct Flash technology.

The tool does so many things that we use it exclusively to do everything from data modelling, report creation , security, dashboards, etc. And you cannot overstate the importance of their terrific customer support - especially the Birst Community. So the Cons is a long list of relatively minor quibbles. yur developers will grumble, but overall, it is an excellent tool.

Pros

Dragging and dropping reports are easy - provided the requirements are easy. Star and Snowflake, import data or Live connect. There are easy ways and more complex ways to process data. Fantastic support and community. BQL (Think Birst Metadata SQL) is flexible and powerful. API is easy to use and can write scripts to automate common functions.

Troubleshooting Reports is made easier by a part of the Admin tool that lets you see the BQL and resulting SQL query. You can find the problems very easy.

Cons

This list is long, but not everything is a big problem, more an annoyance that makes what should be easy/common things difficult.
1. Copy/Paste of Objects is impossible. Imagine your dashboard, you create a button, get the shape exactly as you like it, set the shadow just right and are ready to use it. Now you need 5 more just like it. Unfortunately, you can't use Copy/Paste...you have to build EVERY object by hand from scratch. They do not allow you to pull the XML and do the copy/paste that way. It's not just the buttons, it is everything. It makes development take many times longer than it needs to be.

2. Dashboards can be copied, but it will not also copy the embedded reports. You need to make copies of the reports separately and then manually associate them with the copied Dashboard. Again, this copy/paste is BASIC functionality simply not available in Birst.

3. They still use FLASH for the Admin screens - this includes the data model. Also, only one person can be in the admin tool at a time. If you need to make changes to the data model and do some work on user security and add some custom subject areas, you need to make 3 copies of the space and so the work separately, then use the commands like the one below in order to copy your work to another space. It is not intuitive and it is easy to use the wrong variable and overwrite all the work someone else was doing.
copyspace 7e32c981-9c92-4ee7-9a3b-a396017a531f 3cfbdcfe-6675-4b24-8e72-ef930c799e90 copy spacesettings.xml;settings-basic;settings-membership;settings-permissions;color-palettes;custom-subject-areas;SavedExpressions.xml;DrillMaps.xml;dashboardstyles;connectors

4. Some admin functions are incompatible with each other, but there is no way to know that outside of breaking your environment and then being told not to do that in the future. There is no way a casual user can use the Admin tool. It takes extensive training. For instance, you cant use the GUI Data Model (Data Flow) creator and refine it with the "Manage Sources" admin screen. That will break the space without throwing an error. You have to use the "Manage Local Sources" screen when using the Data Flow GUI. It can get very confusing especially for new users.

5. Sometimes you can pinpoint a HEX Color, in other cases, you have only a choice between 5 predetermined colors. Sometimes you have a choice of 5 fonts, in others you only have an opportunity to make the predetermined font larger or smaller. Most times, your options are so limited, it is better to turn the function off.

6. To go along with 5, you do have the option to use Designer that gives you a pixel perfect layout, but it still has significant limitations and requires extensive training.

7. If you have requirements for ADA approved readability, you will not be able to have nice looking reports because the fonts are Small/Med/Large and everything will have scrollbars, etc.

Showing 5 reviews of 49 Read all reviews

Infor Birst FAQs

Below are some frequently asked questions for Infor Birst.

Infor Birst offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact Infor for pricing information.

We do not have any information about Infor Birst features

Infor Birst has the following typical customers:

51-200, 201-500, 501-1,000, 1,001+

Infor Birst supports the following languages:

Danish, Dutch, English, Korean, Portuguese, Spanish

Infor Birst supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Infor Birst has

Infor Birst offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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