--- description: Detailed reviews on ServiceM8 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare ServiceM8 with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceM8 Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/233/scheduling/software) > [ServiceM8](/software/9983/servicem8) # ServiceM8 Canonical: https://www.getapp.ae/software/9983/servicem8 Page: 1 / 14\ Next: [Next page](https://www.getapp.ae/software/9983/servicem8?page=2) > ServiceM8 is a job, staff \& client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails \& texts, job notes \& photos, online bookings, forms, asset management, invoicing \& payments. > > Verdict: Rated **4.5/5** by 311 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ServiceM8 A better system for trades \& services ServiceM8 solves age-old issues experienced by field service businesses, transforming how you communicate and manage scheduling, jobs, staff \& customers. ServiceM8 instils great process and workflows to help you get work, get it done \& get paid. Customer service Better scheduling, automated reminders, integrated Caller ID, and templates for emails, texts, quotes \& invoices ensure professional client communication \& better customer service. Productivity \& efficiency With fast quotes, automated communication, smart scheduling, integrated navigation \& easy job documentation, you can win more work, complete it faster, and earn repeat customers. Cash flow With the ability to invoice \& collect payment on site through the ServiceM8 app, or online, and set automated payment reminders to customers, your business gets paid as soon as possible. Visibility \& control All job statuses, scheduling changes, staff locations \& updates sync across the business in real time. Work from anywhere and run the business from the palm of your hand. Central administration \& record keeping A central, cloud-based record of all client details, job history, notes, photos, quotes, invoices, forms \& client communication, in one paperless system. Lifestyle \& Customer Success Better processes, automations and the ability for staff to finalise jobs on site means business owners don’t need to work into the night on paperwork \& invoicing. This means you can rediscover a love for your job and the reasons you started your business, and create the lifestyle you want. If business growth is your version of success, ServiceM8 provides a platform to help you achieve this. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 311 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceM8 - **Founded**: 2010 ## Commercial Context - **Starting Price**: A$0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Five capped plans to choose from to suit your business size \& requirements. Unlimited users for one monthly price. Plans bundle job credits, SMS credits \& add-ons into a single monthly price for your business. No contracts, setup fees or 'per-user' fees. 14-day free trial. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - API - Absence Management - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling Software - Asset Tracking Software - Audit Trail - Automated Quoting - Automated Scheduling - Automatic Backup - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM Software - Calendar Management ## Integrations (10 total) - Deputy - Google Calendar - MYOB Business - Mailchimp - Microsoft 365 - QuickBooks Online - Stripe - Workato - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Scheduling Software](https://www.getapp.ae/directory/233/scheduling/software) ## Related Categories - [Scheduling Software](https://www.getapp.ae/directory/233/scheduling/software) - [Field Service Management (FSM) Software](https://www.getapp.ae/directory/255/field-service-management/software) - [Quoting Software](https://www.getapp.ae/directory/341/quoting/software) - [Service Dispatch Software](https://www.getapp.ae/directory/520/service-dispatch/software) - [Business Management Software](https://www.getapp.ae/directory/581/business-management/software) ## Alternatives 1. [Jobber](https://www.getapp.ae/software/90723/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.getapp.ae/software/105687/fieldpulse) — 4.6/5 (411 reviews) 3. [Connecteam](https://www.getapp.ae/software/105401/connecteam) — 4.6/5 (5058 reviews) 4. [Skimmer](https://www.getapp.ae/software/113919/skimmer) — 4.9/5 (226 reviews) 5. [Fieldd](https://www.getapp.ae/software/133299/fieldd) — 5.0/5 (140 reviews) ## Reviews ### "no geniuses required" — 4.0/5 > **Ruby** | *12 December 2018* | Construction Software | Recommendation rating: 9.0/10 > > **Pros**: it does what it is supposed to do and you don't need to be a genius to do it. > > **Cons**: I am pretty happy with it, it is not full of extra features that would intimidate my not so tech savy guys > > My main worry was that my service guys would have a hard time going from paper to tablets but after a small learning curve they have adapted quite nicely and love the easy of use of this software ----- ### "Great for a start up" — 5.0/5 > **Jason** | *3 November 2021* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: Great software for a startup company or even a large company. I Love the fact that when we started out we could easily afford this software and as we grew we could level up the software and still afford it. Similar software would have broke us be for we even got started plus servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs. We will use Servicem8 forever and recommend it regularly. > > **Cons**: customer support is email or chat only and sometimes I need immediate help and cant get it that fast. But a small price to pay for such great and affordable software. > > Great\! ----- ### "Buyer Beware" — 1.0/5 > **Ryan** | *1 February 2023* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: This is what we DID like about the software: While it might be a negative for some people, we love the fact that this system is Apple only. This greatly simplifies training, deploying, and working with it. And of course it's all done on Apple's interface which is second to none. It handles everything a field service company needs, with the exception of inventory, and it USED to do all this very well. It empowers the techs in the field to complete a great many tasks that previously were assigned to administration. This includes job creation, quoting, invoicing and collecting. 2 years ago they launch a VOIP phone app and this was incredibly helpful and a real time saver. It integrates with Xero (our accounting package) and Stripe very well. It has a pretty good API so we are able to connect some useful 3rd party apps to further expand our possibilities, and it is genuinely intuitive. > > **Cons**: That it no longer functions properly. A year ago that statement would not have been true. But today, in February 2023, it unfortunately is. > > We've been using ServiceM8 since 2018. Every September, with great fanfare, the latest update is made available to users. They call it their "Launch Event". It's always a very exciting time to see what new goodies and improvements will be added to the system. It has never disappointed. Until the last launch. In September 2022 ServiceM8 11.0 launched, and it has been a nightmare ever since. We've had the same tickets in now for 5 months, with nothing beyond canned responses received. The system is now extremely slow to repond, cannot complete basic search and find queries, and notifications (customers reaching on to contact you\!) has pretty much stopped functioning altogether unless one is willing to sort through them over and over again trying to find which ones are new.Mind now, that before 11.0, none of these problems were in existence. But 5 months later they remain with no time line to remedy, and not even the smallest company acknowledgment of the problem. Does that sound to you like typical company behavior? Or does it sound more like a company with cashflow or ownership issues? We suspect the latter, which is the impetus of this review.It takes a great deal for a company to deploy new field service software, even intuitive ones like ServiceM8. We are now faced with the real possibility of having to do just that. We wouldn't want the same fate to befall another company without issueing a warning. ----- ### "Small Service Business Gold" — 5.0/5 > **Verified Reviewer** | *2 August 2018* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: I've tried multiple platforms for my small handyman/remodeling company. ServiceM8 is by far the best value for the money. Easy to use, Easy to setup and it integrates with QuickBooks. I use it every day and could not imagine keeping up with clients, contractors and jobs without it. > > **Cons**: Only con -- it only works on Mac/IOs platforms. I completely understand why they've made this decision, but it is limiting. It's also feature-lite, if you need something beefy this may not be for you, but for a small business that only needs the basics, it's without equal. > > I have ServiceM8 open right now, and do most days. This is simply the best deal for the money. Period. ----- ### "Wow\! Wow\! Wow\!" — 5.0/5 > **Stacy** | *28 August 2020* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: This field software program is exploding with features - so many of them that we will probably never utilize them all\! > > **Cons**: Since this is an online field software program, occasionally the techs have problems figuring out what to email the customer when they are out in the field from their iPads. > > We were able to integrate ServiceM8 with Xero very easily. Every time I’ve had issues, I can get on the chat and get help within minutes. ----- Page: 1 / 14\ Next: [Next page](https://www.getapp.ae/software/9983/servicem8?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/9983/servicem8) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data