ReferralCandy

get more sales through word of mouth referrals

About ReferralCandy

Each time your customers make a purchase, send us an email containing their contact details and the discount code they used. Either that or just copy us on the invoice that goes out to them. We'll follow up by sending them an email that they can forward to refer friends to your store. Friends are given a discount when they buy from your store, and customers are given a referral bonus when their friends make a purchase.

We automatically track referrals and notify your customers when they become eligible for their referral bonus. Friends who have made a purchase become new customers, and the referral cycle starts over again.


Key benefits of ReferralCandy

Discover new leads with Anafore Ignite.


Images

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Not sure about ReferralCandy? Compare with a popular alternative

ReferralCandy

4.5 (318)
VS.

Starting Price

$47.00
$249.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

8
34

Integrations

No integrations found
11

Ease of Use

4.4 (318)
4.2 (5)

Value for Money

4.5 (318)
4.0 (5)

Customer Service

4.9 (318)
4.0 (5)

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Reviews

Overall rating

4.5 /5
(318)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.9/5

Already have ReferralCandy?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 318
Amin
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Excellent Automated Marketing Tool

Reviewed on 08/11/2018

It’s a staple of our Shopify-based ecommerce store.

It’s a staple of our Shopify-based ecommerce store.

Pros

Referral Candy works. We use it as a part of our Shopify store, and we’ve had success with it. About 3% of our monthly sales are generated via Referral Candy. The interface is easy to use, and the constantly make improvements, month to month. We essentially set it up, and review it once every four months — we love how little administration we need to do.

Cons

We’ve seen other referral programs offer a “stage-based” referral incentive (eg if you refer 5 or 10 people you get a special Gift). I wish Referral Candy offered this. Additionally, there are automatic “share” buttons that are easy to include for customers associated with Facebook and Twitter. I wish they had the ability for us to program sharing via WhatsApp. Finally, it appears the price has increased for ge software, which is not ideal

Mauricio
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Best Support!

Reviewed on 19/03/2020

The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she...

The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she was very kindly! Even she call me to another side of world to explain some things

Pros

The most important feature is you can setting up all text. I´m understanding a checking the software yet.

Cons

Where are the dashboard for each advocate can see it own tracking of rewards, use of personal links, goals accomplish and statistics ?

Alternatives Considered

Smile.io and LeadDyno

Reasons for Switching to ReferralCandy

Separate the options of Rewards to choice; for example: 1st.- Give a coupon discount for advocates just for 1st..2...3 etc purchase and with that condition, so 2nd.-Get %$ por each 2nd..3..4..etc purchase onwards 3rd.- Complete X NUMBERS of purchase and win XXXX DISCOUNT or $$$$ ON CASH
Jason
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Avoid

Reviewed on 20/12/2020

Pros

The concept of Referral Candy is good, however their solution is problematic.

Cons

Firstly it took ages to set up - integration was not straight forward, customer service took ages to help - lots of misunderstanding and back and forth. Then we started getting fraudulent commissions occurring - customer service originally said these were fine. We finally blocked the multiple fraudulent commissions which were 'unexplainable'. Finally just when you think things are okay, our account get's hacked/taken over despite us having a sophisticated password - somehow they changed the email address to theirs via Referral Candy's software.
All I get is emails saying an attempt has been made to change my email, if this was not me please get in touch... we then could not access the account, and surprise surprise, Rererral Candy customer service is off work for the weekend. So much for the 'if this email change was not you, please get in touch urgently'.

Nathan
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Good customer support

Reviewed on 27/02/2023

[sensitive content hidden] was very helpful and quick handling my support request

[sensitive content hidden] was very helpful and quick handling my support request

Pros

Easy to set up and start using(I'm adding this to surpass the minimum character requirements. You all shouldn't require so many items in a review. Take what you can get, leave everything optional. The minimum character limit is silly and made me want to stop submitting this application.)

Cons

Our business wanted to run multiple different campaigns with different branding, and slightly different rewards. We have to maintain multiple different accounts and manage which account we use with our custom web application in order to make this work. It would be better if we could house and use multiple different campaigns together in a single account.

Steven
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Use the Service Daily

Reviewed on 08/08/2022

Our experience has been great and we receive excellent customer service from [SENSITIVE CONTENT].

Our experience has been great and we receive excellent customer service from [SENSITIVE CONTENT].

Pros

Our organization uses Referral Candy on a daily basis for our customers. The software helps automate the referral process and requires little to no work on our end. Our customers have their own referral portal and can manage their referrals on the back end. Great product!

Cons

At times the site can be a little slow when needing to manage a customer's referrals. However, the overall quality is great.

Showing 5 reviews of 318 Read all reviews

ReferralCandy FAQs

Below are some frequently asked questions for ReferralCandy.

ReferralCandy offers the following pricing plans:

  • Starting from: $47.00
  • Free Trial: Available

Pricing starts at $47/mo + commission (monthly). All pricing options include a 30-day free trial. We're focused on helping you get more sales. That's why our pricing is based on a commission for each successful referral sale you make. Find out more at www.referralcandy.com/pricing!

ReferralCandy has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ReferralCandy supports the following languages:

English

ReferralCandy supports the following devices:

We do not have any information about what integrations ReferralCandy has

ReferralCandy offers the following support options:

Chat

Related categories

See all software categories found for ReferralCandy.