
About ReferralCandy
Each time your customers make a purchase, send us an email containing their contact details and the discount code they used. Either that or just copy us on the invoice that goes out to them. We'll follow up by sending them an email that they can forward to refer friends to your store. Friends are given a discount when they buy from your store, and customers are given a referral bonus when their friends make a purchase.
We automatically track referrals and notify your customers when they become eligible for their referral bonus. Friends who have made a purchase become new customers, and the referral cycle starts over again.
Key benefits of ReferralCandy
Discover new leads with Anafore Ignite.
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Reviews
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- Industry: Media Production
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent Automated Marketing Tool
Reviewed on 08/11/2018
It’s a staple of our Shopify-based ecommerce store.
It’s a staple of our Shopify-based ecommerce store.
Pros
Referral Candy works. We use it as a part of our Shopify store, and we’ve had success with it. About 3% of our monthly sales are generated via Referral Candy. The interface is easy to use, and the constantly make improvements, month to month. We essentially set it up, and review it once every four months — we love how little administration we need to do.
Cons
We’ve seen other referral programs offer a “stage-based” referral incentive (eg if you refer 5 or 10 people you get a special Gift). I wish Referral Candy offered this. Additionally, there are automatic “share” buttons that are easy to include for customers associated with Facebook and Twitter. I wish they had the ability for us to program sharing via WhatsApp. Finally, it appears the price has increased for ge software, which is not ideal
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Best Support!
Reviewed on 19/03/2020
The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she...
The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she was very kindly! Even she call me to another side of world to explain some things
Pros
The most important feature is you can setting up all text. I´m understanding a checking the software yet.
Cons
Where are the dashboard for each advocate can see it own tracking of rewards, use of personal links, goals accomplish and statistics ?
Reasons for Switching to ReferralCandy
Separate the options of Rewards to choice; for example: 1st.- Give a coupon discount for advocates just for 1st..2...3 etc purchase and with that condition, so 2nd.-Get %$ por each 2nd..3..4..etc purchase onwards 3rd.- Complete X NUMBERS of purchase and win XXXX DISCOUNT or $$$$ ON CASH- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Avoid
Reviewed on 20/12/2020
Pros
The concept of Referral Candy is good, however their solution is problematic.
Cons
Firstly it took ages to set up - integration was not straight forward, customer service took ages to help - lots of misunderstanding and back and forth. Then we started getting fraudulent commissions occurring - customer service originally said these were fine. We finally blocked the multiple fraudulent commissions which were 'unexplainable'. Finally just when you think things are okay, our account get's hacked/taken over despite us having a sophisticated password - somehow they changed the email address to theirs via Referral Candy's software.
All I get is emails saying an attempt has been made to change my email, if this was not me please get in touch... we then could not access the account, and surprise surprise, Rererral Candy customer service is off work for the weekend. So much for the 'if this email change was not you, please get in touch urgently'.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Good customer support
Reviewed on 27/02/2023
[sensitive content hidden] was very helpful and quick handling my support request
[sensitive content hidden] was very helpful and quick handling my support request
Pros
Easy to set up and start using(I'm adding this to surpass the minimum character requirements. You all shouldn't require so many items in a review. Take what you can get, leave everything optional. The minimum character limit is silly and made me want to stop submitting this application.)
Cons
Our business wanted to run multiple different campaigns with different branding, and slightly different rewards. We have to maintain multiple different accounts and manage which account we use with our custom web application in order to make this work. It would be better if we could house and use multiple different campaigns together in a single account.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Use the Service Daily
Reviewed on 08/08/2022
Our experience has been great and we receive excellent customer service from [SENSITIVE CONTENT].
Our experience has been great and we receive excellent customer service from [SENSITIVE CONTENT].
Pros
Our organization uses Referral Candy on a daily basis for our customers. The software helps automate the referral process and requires little to no work on our end. Our customers have their own referral portal and can manage their referrals on the back end. Great product!
Cons
At times the site can be a little slow when needing to manage a customer's referrals. However, the overall quality is great.
ReferralCandy FAQs
Below are some frequently asked questions for ReferralCandy.Q. What type of pricing plans does ReferralCandy offer?
ReferralCandy offers the following pricing plans:
- Starting from: $47.00
- Free Trial: Available
Pricing starts at $47/mo + commission (monthly). All pricing options include a 30-day free trial. We're focused on helping you get more sales. That's why our pricing is based on a commission for each successful referral sale you make. Find out more at www.referralcandy.com/pricing!
Q. Who are the typical users of ReferralCandy?
ReferralCandy has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ReferralCandy support?
ReferralCandy supports the following languages:
English
Q. Does ReferralCandy support mobile devices?
ReferralCandy supports the following devices:
Q. What other apps does ReferralCandy integrate with?
We do not have any information about what integrations ReferralCandy has
Q. What level of support does ReferralCandy offer?
ReferralCandy offers the following support options:
Chat
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