
About ReferralCandy
Each time your customers make a purchase, send us an email containing their contact details and the discount code they used. Either that or just copy us on the invoice that goes out to them. We'll follow up by sending them an email that they can forward to refer friends to your store. Friends are given a discount when they buy from your store, and customers are given a referral bonus when their friends make a purchase.
We automatically track referrals and notify your customers when they become eligible for their referral bonus. Friends who have made a purchase become new customers, and the referral cycle starts over again.
Key benefits of ReferralCandy
Discover new leads with Anafore Ignite.
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Reviews
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- Industry: Media Production
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent Automated Marketing Tool
Reviewed on 08/11/2018
It’s a staple of our Shopify-based ecommerce store.
It’s a staple of our Shopify-based ecommerce store.
Pros
Referral Candy works. We use it as a part of our Shopify store, and we’ve had success with it. About 3% of our monthly sales are generated via Referral Candy. The interface is easy to use, and the constantly make improvements, month to month. We essentially set it up, and review it once every four months — we love how little administration we need to do.
Cons
We’ve seen other referral programs offer a “stage-based” referral incentive (eg if you refer 5 or 10 people you get a special Gift). I wish Referral Candy offered this. Additionally, there are automatic “share” buttons that are easy to include for customers associated with Facebook and Twitter. I wish they had the ability for us to program sharing via WhatsApp. Finally, it appears the price has increased for ge software, which is not ideal
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Customer Support is Great
Reviewed on 22/04/2020
Pros
Being completely new to this type of software and having some difficulty setting it up, I was relieved to be able to have a virtual meeting with a real live person to hash out any roadblocks. Customer support was great!
Cons
I wish there was a direct integration with Moonclerk so that a coupon could be automatically applied to a checkout form via the ReferralCandy link. Additionally, it is disappointing that the advocates cannot have a credit automatically applied to their Moonclerk account, and that we have to manually send their rewards. Overall it provides less automation that I expected, and leaves a lot to be desired.
Alternatives Considered
TapfiliateReasons for Switching to ReferralCandy
Tapfiliate seemed to be more geared towards Affiliate Marketing -- for bloggers and influencers who would want to have a dashboard to log in to check on their rewards with multiple different companies. We are more interested in friends referring their friends, which ReferralCandy seemed perfect for.- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
They promise exactly what we need. I hope they deliver.
Reviewed on 20/11/2020
Pros
The base concept of their offerings is just great. We wanted a simple and automated way customers or others could refer and get rewarded. They seem to be exactly what we are looking for. I am still in the trail and yet to see if work on a large scale, but if they deliver what they promise it will transform our companies growth.
I love it's integration with Chargebee (as long as it works).
So far the customer support team has been very responsive and that matters a lot to me. [SENSITIVE CONTENT HIDDEN] specifically have been helpful.
Cons
I found the dashboard UI not intuitive and there were glitches once our Chargebee account and Referral Candy were linked saying they weren't linked, but then one day they it solved itself. Unnerving, but hopefully all figured out.
Reasons for Switching to ReferralCandy
No need to login for an affiliate to get started referring. Intigration with Chargebee. Price.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Customer Support in getting campaign set up
Reviewed on 29/06/2023
Pros
As title says. I'm new to RC and was setting up a campaign with a lot of requirements. Referral Candy was able to meet those requirements. Shout out to [sensitive content hidden] from customer support who was able to answer all my questions and take me through the whole process!
Cons
It's not the easiest platform to implement.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A Solid, Easy-to-use Referral System
Reviewed on 28/04/2023
Pros
ReferralCandy was extremely easy to implement and is very easy to manage day-to-day. The support is also great; I typically get all issues resolved very quickly. It is also affordable compared to other options.
Cons
I'd just like to see more features that allow us to customize the ReferralCandy experience. The best example would be a feature that would allow us to control when we send rewards to advocates. Some advocates complain that payouts only happen on a monthly basis. If we could control payouts and make them more frequent if we wanted to, like some other referral platforms allow, that would be excellent!
ReferralCandy FAQs
Below are some frequently asked questions for ReferralCandy.Q. What type of pricing plans does ReferralCandy offer?
ReferralCandy offers the following pricing plans:
- Starting from: $47.00
- Free Trial: Available
Pricing starts at $47/mo + commission (monthly). All pricing options include a 14-day free trial. We're focused on helping you get more sales. That's why our pricing is based on a commission for each successful referral sale you make.
Q. Who are the typical users of ReferralCandy?
ReferralCandy has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ReferralCandy support?
ReferralCandy supports the following languages:
English
Q. Does ReferralCandy support mobile devices?
ReferralCandy supports the following devices:
Q. What other apps does ReferralCandy integrate with?
We do not have any information about what integrations ReferralCandy has
Q. What level of support does ReferralCandy offer?
ReferralCandy offers the following support options:
Chat
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