About Hive
Hive is a comprehensive fulfillment provider that offers an all-in-one operations solution for businesses of all sizes. More than just a 3PL provider, Hive is a holistic operations partner, delivering a seamless experience from storage and fulfillment to freight, delivery, and packaging.
Hive's fulfillment services ensure efficient and accurate order processing, with a 99.6% pick-pack accuracy rate and same-day fulfillment. The company's delivery capabilities unlock the European market with 2-day shipping across the EU, integrating with over fifteen carriers to provide the best prices and delivery times directly to customers' doors. Hive's freight forwarding simplifies the logistics process, saving businesses time and money.
Hive's custom packaging design and procurement services create memorable unboxing experiences, while the in-house developed Hive App and Customer Portal provide businesses with powerful software tools to manage orders, inventory, and customer communications. With multichannel integrations, flexible scaling, and a single point of contact, Hive empowers brands of all sizes, from small homegrown businesses to large global enterprises, to streamline their e-commerce operations and drive sustainable growth.
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- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Fantastic
Reviewed on 01/03/2023
Thanks to Hive our customers are very satisfied.With the app they are able to schedule the delivery...
Thanks to Hive our customers are very satisfied.With the app they are able to schedule the delivery and monitor the shipment perfectly.
Pros
it is easy to use and intuitive.It has a great interface
Cons
there are no particular things to report
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Value for Money
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- Likelihood to recommend 10.0 /10
Go with Hive - You can forget to worry about your Logistics
Reviewed on 23/02/2023
Hive has proven to be a fast and reliable partner, we no longer have to worry about logistics and...
Hive has proven to be a fast and reliable partner, we no longer have to worry about logistics and thanks to this we have been able to focus on the development of our business.
Pros
Hive can provide excellent customer service and great dedicated account management, flexible and complete support in the integration and startup phase of the logistics activities, reliable options to deliver products everywhere in Italy within 24/48 hours at a competitive price, clear pricing plan, user interface of the app that is simple to use from the beginning. All in all a very good partner that takes care at 360 of Logistics, Delivery and Inventory Management for your e-commerce!
Cons
We are missing a native integrated solution to mirror the orders from our eBay store to the Hive app, this would work better than our manual work or a third party paid plug-in.
- Industry: Wine & Spirits
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 9.0 /10
Efficient Logistics Partner
Reviewed on 23/02/2023
We've been working with Hive as our logistics partner for a while now and we couldn't be happier...
We've been working with Hive as our logistics partner for a while now and we couldn't be happier with the level of service they provide. One of the things we appreciate most about Hive is their software, which is incredibly user-friendly and makes managing our operations a breeze.
Pros
User-Friendly Interface, Customizable Features, Analytics and Reporting
Cons
Everything went very smoothly so far.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 10.0 /10
A great fulfillment partner for e-commerce businesses
Reviewed on 04/03/2023
Pros
Easy to use, integrates well with Shopify, great UX/UI. It also has a fantastic team behind it, always ready to solve any issue.
Cons
We haven't experienced any problems yet.
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for Free Trial
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- Ease of Use
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- Likelihood to recommend 10.0 /10
Hive
Reviewed on 23/02/2023
Thanks to the seamless integration with our Shopify platform and to the continuous interaction and...
Thanks to the seamless integration with our Shopify platform and to the continuous interaction and feedback with the Hive Account Management team the logistics and supply chain management is now one of the strong points in our value proposition
Pros
The software is intuitive. Seamless integration with our Shopify Platform. With Hive, we experienced a very good and efficient integration between Software resources and human capabilities.
Cons
while B2B/B2C manual orders templates the mail address and telephone numbers of the customers are not saved
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Hive FAQs
Below are some frequently asked questions for Hive.Q. What type of pricing plans does Hive offer?
Hive offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Hive?
Hive has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Hive support?
Hive supports the following languages:
English, French, German, Italian, Spanish
Q. Does Hive support mobile devices?
Hive supports the following devices:
Q. What other apps does Hive integrate with?
Hive integrates with the following applications:
Order Desk, PrestaShop, Shopify, WooCommerce, Xentral Software
Q. What level of support does Hive offer?
Hive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep)
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