---
description: Detailed reviews on iTouchVision HR Helpdesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare iTouchVision HR Helpdesk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: iTouchVision HR Helpdesk Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Human Resources Software](/directory/256/human-resources/software) > [iTouchVision HR Helpdesk](/software/100295/hr-helpdesk)

# iTouchVision HR Helpdesk

Canonical: https://www.getapp.ae/software/100295/hr-helpdesk

> HR Helpdesk and Case Management is a platform that enables you to manage employees requests (salary enquiries, holidays, ...). Enquiries can take up to 70-80% of HR staff's time: our application's goal is to allow you to process that workload more efficiently so you can spend longer on more strategic tasks.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of iTouchVision HR Helpdesk

\- Case management for HR enables you to quickly and efficiently reply to employees demands thanks to case prioritisation, allocation and tracking
- You can handle all sorts of cases (salary queries, health/safety issue reports, holiday/maternity leave request, expenses, retirement plan, ...)
- Case management for HR adapts to your needs: You can easily create or modify any online form (no technical knowledge required) which are populated by employees to submit a report/request
- Case management for HR is an eco-friendly and a cost-effective solution: Reduces the need for paper forms/installation and maintenance costs are minimal

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use |  | Based on overall reviews |
| Customer Support Software |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: iTouchVision
- **Founded**: 2009

## Commercial Context

- **Starting Price**: £19.98
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: £19.98 per user / month. Try it for free for 3 months with no obligations\!
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Contact Management Software
- Document Storage
- Email Marketing Software
- Employee Database
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile App
- Quotes/Estimates
- Reporting/Analytics
- Segmentation
- Self Service Portal
- Task Management Software
- Time Off Management

## Integrations (3 total)

- LinkedIn for Business
- Meta for Business
- Twitter/X

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Human Resources Software](https://www.getapp.ae/directory/256/human-resources/software)

## Related Categories

- [Human Resources Software](https://www.getapp.ae/directory/256/human-resources/software)
- [Workforce Management Software](https://www.getapp.ae/directory/267/workforce-management/software)
- [CRM Software](https://www.getapp.ae/directory/230/crm/software)

## Alternatives

1. [Paylocity](https://www.getapp.ae/software/102695/webpay) — 4.3/5 (1822 reviews)
2. [Jobber](https://www.getapp.ae/software/90723/jobber) — 4.6/5 (1420 reviews)
3. [Connecteam](https://www.getapp.ae/software/105401/connecteam) — 4.6/5 (5058 reviews)
4. [Clockify](https://www.getapp.ae/software/111353/clockify) — 4.8/5 (9235 reviews)
5. [Flex Plus](https://www.getapp.ae/software/2078719/flex-plus) — 4.8/5 (45 reviews)

## Reviews

### "Extremely helpful and supportive" — 5.0/5

> **Verified Reviewer** | *11 May 2015* | Management Consulting
> 
> iTouch Vision has provided us with a cheap but very effective way of engaging with our customers through a different media channel. It has also allowed our residents to contact or report issues to the council at their own convenience. The app has been very well received by our residents and we now have over 800 regular users. In addition, elected members have found the app easy to use and it has formed an integral part of the authority’s campaign. iTouchvision have been extremely helpful and supportive throughout the implementation programme and have been a pleasure to work with.

## Links

- [View on GetApp](https://www.getapp.ae/software/100295/hr-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/hr-helpdesk/> |
| en-AE | <https://www.getapp.ae/software/100295/hr-helpdesk> |
| en-AU | <https://www.getapp.com.au/software/100295/hr-helpdesk> |
| en-CA | <https://www.getapp.ca/software/100295/hr-helpdesk> |
| en-GB | <https://www.getapp.co.uk/software/100295/hr-helpdesk> |
| en-IE | <https://www.getapp.ie/software/100295/hr-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/software/100295/hr-helpdesk> |
| en-SG | <https://www.getapp.sg/software/100295/hr-helpdesk> |
| en-ZA | <https://www.getapp.za.com/software/100295/hr-helpdesk> |

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