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iTouchVision HR Helpdesk

5.0 (1)
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Save time dealing with employee enquiries

About iTouchVision HR Helpdesk

Case management for HR simplifies your job and helps you keep on top of deadlines. It enables HR staff to process enquiries more efficiently by making pre-formulated online forms available to employees. Those online forms are easily configurable by the HR staff and can be used for instance to report a safety or health issue, to request a holiday, a maternity leave, ... or anything else your business needs. HR staff are then able to see all requests at a glance, to give them a priority level, to select a due date, to allocate and process them.

Case management for HR is a multi-channel platform which gives employees a choice in how to interact with HR. It can be either via the web, mobile, social media or telephone (via our contact centre).


Key benefits of iTouchVision HR Helpdesk

- Case management for HR enables you to quickly and efficiently reply to employees demands thanks to case prioritisation, allocation and tracking
- You can handle all sorts of cases (salary queries, health/safety issue reports, holiday/maternity leave request, expenses, retirement plan, ...)
- Case management for HR adapts to your needs: You can easily create or modify any online form (no technical knowledge required) which are populated by employees to submit a report/request
- Case management for HR is an eco-friendly and a cost-effective solution: Reduces the need for paper forms/installation and maintenance costs are minimal


Images

iTouchVision HR Helpdesk Software - Employees can choose from different (configurable) categories to submit a report or a request
iTouchVision HR Helpdesk Software - Service request creation via online forms. Docs can be attached
iTouchVision HR Helpdesk Software - HR staff can view and filter the submitted requests
iTouchVision HR Helpdesk Software - HR staff can easily edit or add online forms (Change a question, add a new category, ...)
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iTouchVision HR Helpdesk

5 (1)
VS.
Highly reviewed

Starting Price

£19.98
month
$4.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

15
125

Integrations

3
30

Ease of Use

0.0 (1)
4.8 (9,227)

Value for Money

0.0 (1)
4.7 (9,227)

Customer Service

0.0 (1)
4.6 (9,227)
Green rating bars show the winning product based on the average rating and number of reviews.

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Overall rating

5 /5
(1)
Value for Money
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Ease of Use
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1 Reviews

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Overall rating
  • Industry: Management Consulting
  • Review Source Show more details

Overall rating

Extremely helpful and supportive

Reviewed on 11/05/2015

iTouch Vision has provided us with a cheap but very effective way of engaging with our customers...

iTouch Vision has provided us with a cheap but very effective way of engaging with our customers through a different media channel. It has also allowed our residents to contact or report issues to the council at their own convenience. The app has been very well received by our residents and we now have over 800 regular users. In addition, elected members have found the app easy to use and it has formed an integral part of the authority’s campaign. iTouchvision have been extremely helpful and supportive throughout the implementation programme and have been a pleasure to work with.

iTouchVision HR Helpdesk FAQs

Below are some frequently asked questions for iTouchVision HR Helpdesk.

iTouchVision HR Helpdesk offers the following pricing plans:

  • Starting from: £19.98/month
  • Pricing model: Subscription
  • Free Trial: Available

£19.98 per user / month. Try it for free for 3 months with no obligations!

iTouchVision HR Helpdesk has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

iTouchVision HR Helpdesk supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

iTouchVision HR Helpdesk supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

iTouchVision HR Helpdesk integrates with the following applications:

LinkedIn for Business, Meta for Business, Twitter/X

iTouchVision HR Helpdesk offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for iTouchVision HR Helpdesk.

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