iTouchVision HR Helpdesk
About iTouchVision HR Helpdesk
Case management for HR simplifies your job and helps you keep on top of deadlines. It enables HR staff to process enquiries more efficiently by making pre-formulated online forms available to employees. Those online forms are easily configurable by the HR staff and can be used for instance to report a safety or health issue, to request a holiday, a maternity leave, ... or anything else your business needs. HR staff are then able to see all requests at a glance, to give them a priority level, to select a due date, to allocate and process them.
Case management for HR is a multi-channel platform which gives employees a choice in how to interact with HR. It can be either via the web, mobile, social media or telephone (via our contact centre).
Key benefits of iTouchVision HR Helpdesk
- Case management for HR enables you to quickly and efficiently reply to employees demands thanks to case prioritisation, allocation and tracking
- You can handle all sorts of cases (salary queries, health/safety issue reports, holiday/maternity leave request, expenses, retirement plan, ...)
- Case management for HR adapts to your needs: You can easily create or modify any online form (no technical knowledge required) which are populated by employees to submit a report/request
- Case management for HR is an eco-friendly and a cost-effective solution: Reduces the need for paper forms/installation and maintenance costs are minimal
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- Industry: Management Consulting
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Overall rating
Extremely helpful and supportive
Reviewed on 11/05/2015
iTouch Vision has provided us with a cheap but very effective way of engaging with our customers...
iTouch Vision has provided us with a cheap but very effective way of engaging with our customers through a different media channel. It has also allowed our residents to contact or report issues to the council at their own convenience. The app has been very well received by our residents and we now have over 800 regular users. In addition, elected members have found the app easy to use and it has formed an integral part of the authority’s campaign. iTouchvision have been extremely helpful and supportive throughout the implementation programme and have been a pleasure to work with.
iTouchVision HR Helpdesk FAQs
Below are some frequently asked questions for iTouchVision HR Helpdesk.Q. What type of pricing plans does iTouchVision HR Helpdesk offer?
iTouchVision HR Helpdesk offers the following pricing plans:
- Starting from: £19.98/month
- Pricing model: Subscription
- Free Trial: Available
£19.98 per user / month. Try it for free for 3 months with no obligations!
Q. Who are the typical users of iTouchVision HR Helpdesk?
iTouchVision HR Helpdesk has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does iTouchVision HR Helpdesk support?
iTouchVision HR Helpdesk supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does iTouchVision HR Helpdesk support mobile devices?
iTouchVision HR Helpdesk supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does iTouchVision HR Helpdesk integrate with?
iTouchVision HR Helpdesk integrates with the following applications:
LinkedIn for Business, Meta for Business, Twitter/X
Q. What level of support does iTouchVision HR Helpdesk offer?
iTouchVision HR Helpdesk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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