Ordant

We are a Canadian based company who implemented Ordant in October 2015 as a nimble fabric graphic manufacturer we were searching for a CRM system that would provide us with ease of us, easy integration and the freedom to adjust our product offerings as our product line changed. Ordant met and exceed our expectations, since implementing all of our processes from estimating to billing have become fluid - there is no more wondering where a project stands when the responsible person is away from the office - all the information we could need to assist our customers is at our finger tips.

The Ordant team has been beyond understanding and helpful with the integration. They respond to all inquiries immediately and are willing to work with you and teach you. We have been thrilled with the level of customer service.

As a printing professional we have tried many workflow systems. We specialize in envelopes which a lot different than the normal printing workflows. We not only manufacture, but we have warehousing, pick and packs, kitting, and imprinting services. Most of the printing software's are unable to handle these scenarios. Ordant however, is so customizable that it made this handling a breeze. If we had any issues their support team was always on top of the ball and helped out. Not only did their support team help us if we ran into any issues, but the entire network of Ordant users would also help out. Not only was their support great, but their R&D team would listen to our needs, and requests, and update the software accordingly. We truly feel like we have helped make this software what it is today.

We are a small print shop that had tried many different software estimating systems. This is by far the most powerful and user friendly system we have worked with. As every Print shop varies on how they operate, the customer service is always available to make changes to suit you companies exact needs. Highly recommend.

Ordant is by far the BEST software I have come across to organize our process for design and print. I have tried over a dozen order management systems but none have been the right fit for our company. Ordant has solved most of our internal issues, including transparent billing, real time order process tracking and automated pricing. They are always open for suggestions of improvement, and oftentimes will implement them right away. Ordant has helped the flow of our order process tremendously and I would recommend the program to anyone in the design or print industry.

I highly recommend Ordant to anyone who is looking to streamline their estimating, order taking and job tracking processes. Our team has found that having one system has saved us time, made us more consistent with pricing and reduced errors in taking orders. Ali is professional, responsive and will go the extra mile to make things happen. This is a great product and a fantastic company to work with.