RxDotNet
About RxDotNet
RxDotNet is a cloud-based pharmacy solution that helps healthcare organizations manage patient prescriptions, inventory processes, point of sale (POS), and more. The platform offers various features including custom reporting, automated dispensing, claims adjustments, and invoicing.
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- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
RxDotNet Review
Reviewed on 26/06/2020
This software is straightforward and requires little to no training. Any requests for features our...
This software is straightforward and requires little to no training. Any requests for features our pharmacy has made, have been addressed in a timely manner with little or no hic-ups by RxDotNet.
Pros
What our Pharmacy likes most about is the ease of processing/adjudicating compound prescriptions. The "CardFinder" function for locating insurance information is also another great feature. Very user friendly and has potential to implement any need the Pharmacy has.
Cons
Integrating was super easy. The technical Support team was easy to work with and explained the process in detail, stayed on schedule and was able to handle any issues that arrised.
Alternatives Considered
PrimeRxReasons for Switching to RxDotNet
Response from Pharmacy Systems
Thank you, Jessica, for taking the time to write a review. And thank you for your advice in the past to make RxDotNet better for all of our customers.
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
PSI RXDotNet
Reviewed on 01/09/2020
Great support. Very low start-up cost. Robust reporting
Great support. Very low start-up cost. Robust reporting
Pros
Extremely powerful software. No special equipment to purchase. All you need is a compatible browser. Set up is easy. The software engineers were able to import data from our EMR system. Support is great! When you call for help you are talking to the people that wrote the code. I have asked several times for an additional function or feature and they are quick to respond with a solution. They also have great reporting options.
I originally found this software 15 years ago when I needed a dual inventory system (340B / Retail) They were the best at handling the challenges associated with a virtual inventory.
They have been able to interface with POS, Automation, and IVR systems.
Everytime I have asked them "Can you....?" They have always come through.
Cons
You have to have connection to the internet. There is no offline functionality.
Also since there are very few restrictions on what fields can be edited, An inexperienced user could cause some headaches. There are ways to restrict access to individual users.
Response from Pharmacy Systems
Tom, thank you for writing a very thoughtful review. We appreciate your concise input over these many years to make our product better.
We try to make our software as barrier-free as possible, but that can allow the problems you pointed out. Next time we talk, we'd love your input on this problem. We need to learn more about what we could do to help the inexperienced user stay on the path, without messing up the things you like about RxDotNet.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Ease of Use
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- Likelihood to recommend 8.0 /10
Easy to Navigate and User Friendly
Reviewed on 04/11/2020
Currently I have been working this past year with [SENSITIVE CONTENT HIDDEN] to build a more...
Currently I have been working this past year with [SENSITIVE CONTENT HIDDEN] to build a more simplified program that can be used on our patients that are getting Blister Packaged Medications. This is a different kind of labeling requirement that needs to be placed inside the cover of a blister package. I appreciate that the staff here has taken the time to listen to our ideas and keeping building off what we have already started. This is still a work in progress but we know that ultimately the end result will be exactly what we are looking for. I like that in a company. We bring our needs or any changes to them and they work with us to update the software to meet the changes for our Business.
The customer service support and email support is always great as well. They have always been available to us when we have needed a question answered or a problem fixed. I have been using this software for the past 15 years and I am still happy with their system!
Pros
The PSI software is very user friendly. I am a lead technician that has helped train other technicians how to use this program and I am always so happy that learning comes easy the 1st time. The functions that are mainly used on this program on a daily basis are simple and easy to remember.
When your doing your daily work it is so helpful to have helpful shortcuts to make our prescription processing quick and accurate.
Cons
There is a option to run some very complex reports within this software and for some minds this comes easy, and for others not so easy. If there was an option to improve a few things it would be amazing to have a quick run button that explains and runs some of the top reports that pharmacies use on a regular basis.
Response from Pharmacy Systems
Kate,
Quick, accurate, user-friendly, easy to learn, and simple are all the key phrases we want associated with our product. Thank you for highlighting these attributes in a personal way.
Oddly enough, we also like to hear where we fall short. Our reporting functions are very flexible, but with so many options comes confusion. Thank you for focusing our attention on this. Not too long ago, we added the RPT function to list all the saved report templates easily, but this is obviously not enough. We'll continue working on this problem so our product can be even better.
Again thanks for working with us and for taking the time to write this thoughtful review.
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
PSI in the retail pharmacy
Reviewed on 19/10/2020
We use this system as our sole pharmacy data system in 4 locations. It has been a great experience...
We use this system as our sole pharmacy data system in 4 locations. It has been a great experience for over 10 years, fast, friendly assistance when needed (rarely), pharmacy staff appreciate the ease of use and learning ability of the system, several updates/upgrades made by the developer to ensure compliance and up to date features.
Pros
Very straight forward commands, easy to learn the system and train new staff. Extremely knowledgeable and helpful staff that are willing to work with you to ensure the system provides the services you need. Quick response time by the staff.
Cons
Would be beneficial to have a user Guide, the system has several features I am not sure how to use or didn't know existed.
Response from Pharmacy Systems
Lori,
Good documentation and help guides are essential and are currently a week point of RxDotNet. With very thoughtful feedback like yours, this weakness is currently being addressed. Thank you for spending your time writing this informative review to help make RxDotNet better for all of our pharmacy community.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User Friendly
Reviewed on 27/08/2020
My experience is excellent, I find the software and staff both easy to work with.
My experience is excellent, I find the software and staff both easy to work with.
Pros
The software is easy to use and at anytime I can reach out to support and get a quick response. If I need something the software doesn't offer [SENSITIVE CONTENT HIDDEN] and staff are quick to build it and satisfy our request.
Cons
I have no complaints again if somethings not there I need all I have to do is ask and it appears in no time.
Response from Pharmacy Systems
Amy, we appreciate you taking the time to write a review. Thanks for your positive comments about our support. Input from our customers makes our product better for everyone.
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RxDotNet FAQs
Below are some frequently asked questions for RxDotNet.Q. What type of pricing plans does RxDotNet offer?
RxDotNet offers the following pricing plans:
- Starting from: $200.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is based on monthly subscription + volume. Our application is full-featured, intuitive, and Web-Based. To get started, you provide a printer and a device with a browser, and you're ready to go. We can set you up with a free trial and have extremely competitive pricing.
Q. Who are the typical users of RxDotNet?
RxDotNet has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does RxDotNet support?
RxDotNet supports the following languages:
English
Q. Does RxDotNet support mobile devices?
RxDotNet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RxDotNet integrate with?
We do not have any information about what integrations RxDotNet has
Q. What level of support does RxDotNet offer?
RxDotNet offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support
Related categories
See all software categories found for RxDotNet.
Pharmacy Software