Phorest
About Phorest
Phorest Software is an all-in-one solution used by over 155,000 hair and beauty professionals worldwide. Phorest is proud to be a life force for our industry, offering everything you need to manage, market and grow your business.
We believe in the human touch that is at the heart of the salon industry, which is why we are the only software to dedicate a Salon Success Manager to every account. We strive to empower businesses through mentoring, education, and our unrivaled customer support.
Phorest can take your business to the next level with:
An Optimized Salon Appointment Calendar:
- Link staff to specific rooms and services. Managing team schedules, booking and waitlists are easy whether you have one location or more.
PhorestGo, Our Powerful Salon App:
- Manage your appointments, scan inventory, store before-and-after photos, and motivate your team from the palm of your hand. Set different access levels for staff and managers.
24/7 Online Salon Bookings:
- From any page of your business website, directly from your social media or your custom, branded salon booking app.
Sophisticated Reporting Made Simple:
- Track staff performance, finances, and important KPIs
The Phorest Marketing Suite:
- Use our professional templates (we have thousands!), spell-check and imagery gallery to schedule polished SMS and email marketing campaigns in minutes. Target clients based on their service history and track your ROI all the way to the register.
Online Reputation Manager - Get More 5-Star Reviews:
- Phorest automatically sends your clients review requests. Top reviewers are prompted to post to Google or Facebook with one simple click, while you can monitor and respond from one place.
Treatcard - A Salon Loyalty Card that works for you:
- Choose to only allow clients to use points on treatments and products they’ve never bought before – introducing them to more of your offering.. Phorest makes sure you’ve made 14 times the price of a treat before a client can claim it.
Key benefits of Phorest
Key Benefits:
Boost Rebookings: Rebooking + Reconnect Messages
- Phorest learns your clients’ booking patterns and can automatically send them a text when they are most likely to rebook. Reconnect helps you to identify and win back lapsing clients
-Canadian salons sending rebooking SMS generated revenue 101 times greater than the cost incurred from sending the rebooking messages*
-Canadian salons, on average, “saved” 37 clients during the first three months of 2022, generating $801 from the Reconnect feature.*
Increase Your Clients’ Average Spend: Treat Card + The Marketing Suite
- The Treatcard is the largest loyalty system in the industry, with over 4 million end-users. Phorest marketing tools are the next best thing to having your own marketing team.
-27% of clients rewarded with Treatcard come back and pay full price for that product or service
-Canadian salons generated $100 in revenue for every 100 Marketing text messages they send*
Win New Clients: Phorest’s Online Reputation Manager
- Win the Google search and stand out to new clients with your sparkling reviews.
-For Canadian salons using Online Reputation, 95% of their Google reviews have a 5-star rating*
-Canadian salons sending automatic review requests were 543% more likely to receive a client review
*According to data for Phorest clients operating in Canada from January 2022 to March 2022
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- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
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- Likelihood to recommend 10.0 /10
Great Booking Management Software
Reviewed on 13/08/2025
I've been using it for the past 3 years and been overall happy with it. As well our staff in our...
I've been using it for the past 3 years and been overall happy with it. As well our staff in our salon.
Pros
User friendly interface. Appointment scheduling and client management very efficient. Good value for money.
Cons
When trying to contact Technical support, the reply might be a bit delayed. But, no major issues happened.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
this software transforms the game.
Reviewed on 13/08/2025
It has made our front desk WAY more proficient, labor costs go down due to easy simple to use...
It has made our front desk WAY more proficient, labor costs go down due to easy simple to use features that make cashing in and out a breeze.
Pros
The fact there is such supportive staff who are always quick to help when we are in need, there is also a support button with step by step tips on how to use the software when you are in a time crunch. I also enjoy the consistent updates that keep us up to date with all the latest feature to help our salons business run smoothly!
Cons
I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by one.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 0.0 /10
Just don't do it
Reviewed on 24/08/2024
Not happy. The system is very slow, it freezes up and makes it very difficult to work with.
Not happy. The system is very slow, it freezes up and makes it very difficult to work with.
Pros
It seemed great at first, especially the fact that I can have as many people without paying extra.
Cons
I do NOT like the fact that you cannot designate 2 staff members to perform one treatment, I do NOT like the fact that when you cancel, you can NOT get ALL you data, they hold it hostage making you pay them $295 to export your data, and even that won't allow you to take ALL your data. This should be Illegal! I own it not Phorest!
Reasons for Choosing Phorest
Phorest didn't hold up to their end of the needs for my spaSwitched From
VagaroReasons for Switching to Phorest
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 9.0 /10
Phorest, A Game-Changer for Salon Success”
Reviewed on 22/08/2025
Overall, it’s been a wonderful experience with Phorest. The customer service is hands-down some of...
Overall, it’s been a wonderful experience with Phorest. The customer service is hands-down some of the best I’ve ever experienced. We could not be happier.
Pros
Very handy to use, easy to educate staff on updates. Friendly, easy to use for accounting and bookkeeping.
Cons
Difficulties with the online app when customers are booking. The customers that state they have difficulties usually say it has to do when they are entering in the email. We remind the guest that they need to have an updated app version and an updated software version. That usually fixes whatever is going on.
Response from Phorest Software
Hi Matt,
Thank you for your valuable feedback, We pride ourselves on offering best in class support to our customers so it is great to hear that we are meeting those expectations to our customers :)
Regards,
Casey O'Halloran
Marketing Executive
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
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- Likelihood to recommend 10.0 /10
FIVE STARS
Reviewed on 13/08/2025
My overall experience with Phorest has been phenomenal. I recommend them to all of my salon...
My overall experience with Phorest has been phenomenal. I recommend them to all of my salon friends. The marketing tools are unmatched, the reporting capabilities are endless. I have not found another software that comes close to what Phorest offers.
Pros
I love the marketing features and the ability to run the reports that I need. The support that we have from our [sensitive content hidden]. And how they are always being innovative and staying ahead of the game.
Cons
Sometimes the reports are not consistent (the numbers). That is the only thing I have bad to say. We love phorest
Response from Phorest Software
Hi Abbie,
Thank you for your valuable feedback. We are delighted to hear that you are happy with Phorest and that our software is helping you to grow your business and streamline your operations.
Please reach out to your dedicated Customer Success Manager if you have questions about your report. They are there to help :)
Regards,
Casey O'Halloran
Marketing Executive
Phorest FAQs
Below are some frequently asked questions for Phorest.Q. What type of pricing plans does Phorest offer?
Phorest offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Monthly payment. Pricing depends on requirements. Contact Phorest for a price quote or product demo.
Q. Who are the typical users of Phorest?
Phorest has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Phorest support?
Phorest supports the following languages:
English, Finnish, German
Q. Does Phorest support mobile devices?
Phorest supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Phorest integrate with?
Phorest integrates with the following applications:
Q. What level of support does Phorest offer?
Phorest offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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